D&C Program Manager

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As part of the JLL EMEA PMO team your role will be to provide dedicated Program Management support on any of our accounts across the region.

The current position will be responsible for Integrated Program Management to one of our client’s Corporate Real Estate (CRE) portfolio, ranging from post‑occupancy, expansion, consolidation, exits of existing offices to fully fitted‑out corporate offices in new locations (headcount up to 4,000). This critical role provides leadership of all project stakeholders from inception until the project achieves operational excellence and successful handover to the Facilities Management team.

The client is a leading technology company and is our fastest‑growing, most innovative client for the EMEA region. The PrM will be based at client location (where applicable) with a key objective to drive internal and external stakeholders — including consultants, project managers and general contractors (GC) — to exceed client/customer expectations.

• This position reports into the Senior Program Manager (SPrM). The PrM will provide end‑to‑end program management leadership for all assigned projects right from briefing/initiation until full close‑out and operational excellence/handover is achieved. Its scope involves site selection, design, budget/cost/changes, schedule, procurement and construction until handover to Facilities is completed, including performance feedback and lessons learned.
• Drive all internal and external stakeholders — including Area Real Estate and Facilities Management (RE&FM), Transaction Management (TM), Facilities Management (FM), Space and Occupancy Planning (S&O), IT, Security, EHS and all strategic partners and vendors (e.g., designers, PM/CM & GC) — to meet the agreed Project Charter (customer brief, headcount, time, cost, quality and safety).
• Proactively identify and manage risks throughout the project lifecycle and communicate and report project issues, health status and action plans to holistically de‑risk projects.
• Drive projects at tactical and operational levels, with a helicopter view, and communicate to create relationships in a solution‑oriented, “one‑team” approach to de‑risk all projects.
• Collaborate with RE&FM’s and senior‑level clients across the business lines to interpret business needs into a Project Charter (customer brief).
• Ensure all necessary internal and external project approvals are sought and governance processes are followed (including Project charter, spend and transaction approvals, design authority approvals, procurement approvals, legal approvals, landlord lease compliance activities, wayleaves, building licences and occupation licences).
• All additional duties commensurate to the level of the role.

• Graduated or holding a professional qualification in Construction, Engineering or Architecture.
• A minimum of 8 years’ experience delivering complex commercial fit‑outs in a corporate/international environment.
• Leadership – Ability to manage and influence a high‑performing team (in‑location and virtual).
• Proactive communicator – Able to work within an entrepreneurial culture, delivering solutions and leading with effective communication to anticipate, mitigate and de‑risk.
• Ability to see the larger picture – Simultaneously act as a program manager, CRE ambassador, educator, analyst and solutions architect on multiple projects.
• Biased for action – Flexible and agile, able to work effectively in an ambiguous environment and think outside the box for risk‑based solutions.
• Ownership and accountability – Expert in project management, financial rigor and value engineering throughout the project process; prioritise schedule, work backwards from customer requirements to de‑risk key deliverables and processes on the critical path within an evolving governance structure.
• Curious and eager to learn – Ask questions, recognise limitations, challenge or disagree and commit.
• Self‑driven and motivator – Leads, initiates and proactively drives stakeholders as one‑team to meet deliverables and timelines.
• Excellent organisational skills –…