Communications Manager

I am currently working with a leading organisation operating at scale across the Middle East
, recognised for delivering complex, enterprise-wide transformation across operations, technology, and ways of working.

Design and deliver engagement-driven change and communications that enable understanding, ownership, and sustained behaviour change across the organisation.

• Adoption over activity
• Behaviour change over messaging
• Delivery over theory

• Lead end-to-end change delivery, embedding new ways of working into operations and frontline behaviour
• Design and execute engagement strategies that resonate with different audiences across the organisation
• Create clear, human communications — from senior leadership messaging to frontline engagement — translating complex programmes into simple, relevant narratives
• Use creative engagement formats such as workshops, storytelling, visual communications, live sessions, and drop-ins to drive participation and ownership
• Apply change frameworks (Prosci / ADKAR / Kotter or equivalent) pragmatically as tools, not rigid models
• Engage confidently with senior leaders, influence without authority, and challenge resistance constructively
• Identify adoption risks early and intervene to prevent change failure
• Work comfortably at pace within ambiguous, evolving programmes

• 8–15 years’ experience delivering change within large enterprises or complex transformation programmes
• Proven background personally designing and delivering engagement-led change (not delegating delivery to agencies or comms teams)
• Middle East / GCC experience strongly preferred, with cultural awareness and sensitivity
• Strong understanding of human behaviour, organisational culture, and adoption dynamics
• Experience across enterprise environments such as Retail, Technology, Cyber, Operations, or Transformation

Director

Full‑time

Project Management

Retail