Group Manager – Internal Communications - FTC

JOB DESCRIPTION

The Group Manager, Internal Communications is responsible for developing and executing a comprehensive internal communication strategy that supports DP World’s enterprise-wide group functions, including Compliance, Operations, Audit, Legal, Sustainability, HSE, Technology, Finance, Security and Procurement. This role ensures that employees are well-informed, engaged, and aligned with DP World’s corporate vision, values, and business priorities.

This role is to develop a structured and scalable communication framework, equipping enterprise function leaders with best practices, messaging guidelines, and engagement strategies to effectively communicate with employees. It includes creating playbooks, toolkits, and digital content strategies to support consistent and impactful communication.

• Partner with the Group VP, Internal Communications, the Group IC team and the Regional IC leaders to develop and deliver IC campaigns for the enterprise functions.
• Serve as an advisor to leadership on employee engagement.
• Ensure internal communications reinforce DP World’s culture, EVP and support business objectives.

• Design and execute global engagement campaigns to build understanding of enterprise functions campaigns.
• Support enterprise function leaders in delivering clear, consistent, and engaging communication to employees.
• Develop leadership communication toolkits, including talking points, Q&A documents, and presentation materials to ensure alignment in messaging.
• Develop metrics and dashboards to measure engagement and effectiveness of campaigns.
• Oversee employee listening initiatives and use insights to continually improve IC.
• Lead the creation of clear, compelling, and consistent employee messaging.
• Collaborate with other functions to support strategic initiatives with impactful communications.

• 7+ years in internal communications, employee engagement, or corporate communications, within a large organisation.
• Proven experience in supporting enterprise function leaders in strategic communication.
• Strong track record of large-scale engagement campaigns.
• Experience in developing playbooks, messaging frameworks and communication best practices.
• Exceptional written, verbal, and storytelling skills.
• Strong project management skills.
• Experience leading digital transformation projects for internal comms channels.
• Strong knowledge of digital communications tools, analytics, and emerging trends.

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses — Ports and Terminals, Marine Services, Logistics and Technology — and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures — not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW