Maintenance Supervisor; Ice Cream & Frozen Food Manufacturing

Urgent :
Maintenance Supervisor (Ice Cream & Frozen Food Manufacturing)

Our client is one of the first frozen food manufacturing plants in the Middle East. Today, they are the largest private label manufacturers in GCC, & the second-largest factory in the UAE. Our tested direct distribution’ reaches 6,000+ retail outlets in UAE & around 9,000+ outlets in the G.C.C. Over the last two decades we have extended our distribution to neighboring GCC countries such as Oman, Bahrain, Kuwait & Qatar, the African continent including Congo, Tanzania, Ethiopia & other countries such as UK, Hong Kong, Singapore, Mauritius etc.

Location: Dubai, United Arab Emirates

Industry: Food Manufacturing / FMCG (Frozen Dairy & Foods)

Employment Type: Full-time

The Maintenance Supervisor will oversee the daily maintenance operations, Equipment Reliability, & Preventive Maintenance programs for our Cold-Chain food manufacturing facility in Dubai. This role ensures minimal downtime across automated production lines, continuous Freezing Equipment, & Industrial Refrigeration systems while maintaining strict compliance with UAE Food Safety (HACCP/ISO 22000) & regulatory standards.

• Diploma / Degree in Mechanical, Electrical, Mechatronics, or Refrigeration Engineering.
• 5+ years in maintenance within food manufacturing : specifically in Ice Cream / Frozen Food / Dairy Processing
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• In-depth knowledge of industrial refrigeration (NH3/Freon), continuous freezers, hardening systems, clean-in-place (CIP) circuits, & PLC-controlled packaging machinery.
• Previous experience in Dubai / UAE / GCC food manufacturing environments & familiarity with local municipality food safety codes preferred.
• Full professional proficiency in English (Arabic is a plus).

• Oversee & optimize maintenance for specialized processing equipment, including continuous freezers, ice cream churners, hardening tunnels, cold rooms, depositors, & high-speed packaging lines.
• Manage industrial refrigeration systems (Ammonia/Freon, Chillers, Evaporators, Compressors) & plant utilities (compressed air, boilers, steam, steam-to-water systems, power distribution).
• Lead root cause analysis (RCA) for equipment failures to minimize unplanned downtime & implement corrective actions.

• Execute & improve the Maintenance Management System schedule for daily, weekly, & monthly maintenance routines.
• Track Key Performance Indicators (KPIs) such as Overall Equipment Effectiveness (OEE), Mean Time Between Failures (MTBF), & Mean Time to Repair (MTTR).
• Manage spare parts inventory, ensuring critical spares for specialized frozen food equipment are available while optimizing stock costs.

• Direct & supervise a team of multi-skilled maintenance technicians, electricians, & refrigeration mechanics across rotating shifts.
• Assign work orders, monitor performance, & conduct technical training on complex equipment.
• Manage third-party contractors & service vendors for specialized utility & equipment maintenance.

• Ensure all maintenance practices comply with HACCP, ISO 22000, FSSC 22000, & Municipality food safety regulations.
• Enforce strict hygiene practices for engineering work in production zones (e.g., food-grade lubricants, tool accountability, washdown safety protocols).
• Maintain Lockout/Tagout (LOTO), permit-to-work systems, & plant EHS standards.

• Working across temperature-controlled environments, including ambient plant rooms & sub-zero cold stores / hardening chambers (down to or below).
• Willingness to work in shifts, including weekends & on-call availability for critical plant breakdowns.