Senior Charge Nurse - Mental Health Services

Senior Charge Nurse - Mental Health Services

Fakeeh Health is a pioneering healthcare group brought to the UAE by the esteemed founders of Fakeeh Care Group, KSA. With a strong legacy in clinical excellence, research & innovation, and academic integration, Fakeeh Health stands as a testament to our unwavering commitment to delivering holistic, high-quality, and accessible healthcare.

Fakeeh Health includes a network of patient-focused facilities led by our flagship, Fakeeh University Hospital, where Person-Centered Care (PCC) guides both patient and employee experiences. As a Planetree-aligned organization, we foster a supportive and empowering work culture. Our network also includes Fakeeh Medi Centers across Dubai for accessible primary care, the tech-enabled Fakeeh Smart Clinic for hybrid physical and virtual care, and Fakeeh Day Surge, focused on minimally invasive, same-day procedures.

Aligned with our organizational values and PCC goals, we value professionals who bring experience in community engagement or corporate social responsibility (CSR), as such backgrounds reflect our shared commitment to meaningful social impact and community upliftment.

The Senior Charge Nurse in Mental Health services is responsible for delivering high-quality, efficient, and effective psychiatric nursing care. This role includes overseeing daily operations, supervising nursing staff, and collaborating with the multidisciplinary team to optimize patient outcomes. The Senior Charge Nurse ensures the smooth functioning of mental health units while also providing direct care to patients with psychiatric needs.

• Inpatient and Outpatient Unit Oversight:
  Provides strategic leadership for both inpatient mental health wards and outpatient clinics. Ensures alignment in care protocols and consistent quality of mental health services across both settings.
• Supervision of Multidisciplinary Teams:
  Leads a multidisciplinary team that includes psychiatric nurses, therapists, social workers, and support staff. Promotes collaboration between inpatient and outpatient teams to ensure continuity of care.
• Workforce Planning and Development:
  Manages staffing levels for both settings, ensuring that the right mix of skills is available to meet patient needs, including managing on‑call rotations and handling staffing challenges unique to mental health care.
• Crisis Management Leadership:
  Serves as the key leader in managing mental health crises, including psychiatric emergencies in both inpatient and outpatient settings, such as acute psychosis, suicidal ideation, or aggressive behavior.
• Lead and manage nursing staff, ensuring high standards of care are maintained.
• Coordinate patient care activities, ensuring appropriate nurse‑to‑patient ratios.
• Serve as a resource and role model for clinical staff, and junior charge nurses providing guidance and support.
• Ensure compliance with hospital policies, procedures, and regulatory requirements.
• Depute for Nurse Manager in his/her absence.
• Provide strategic leadership for the nursing team in multiple ambulatory care units, overseeing complex workflows and patient care processes across various outpatient services.
• Engage in succession planning and mentoring junior charge nurses to build leadership capacity.

• Ensure timely and accurate documentation of patient care activities.
• Facilitate effective communication among the healthcare team, patients, and families.
• Address patient and family concerns promptly and professionally.

• Graduate of an accredited school of nursing holding a BSc Nursing / Diploma of Nursing, not less than 4 years study duration.
• Advanced Degrees (Preferred): A Master of Science in Nursing (MSN) with a focus on mental health or psychiatric nursing.
• Certifications in Mental Health:
  Certification in Psychiatric‑Mental Health Nursing (PMHN) from an accredited body (e.g., the American Nurses Credentialing Center or equivalent).
• Current license in country of origin.
• UAE DHA License.

• Minimum 5 years of continuous nursing experience in UAE or from home country.
• 3‑5 years of experience in psychiatric or mental health nursing, including both inpatient and outpatient settings.
• Minimum 3 years’ experience in senior position.
• Previous overseas experience is an advantage but not required.

• Current RN license from a recognized accredited professional body.
• Has a valid BLS, ACLS certification.
• People and Operations Supervision.
• Accountability & Role Understanding.
• Ability to manage stress.
• Adaptability & Resilience.
• Compassionate and Effective Communication.
• Quality Oriented.
• Taking Responsibility.
• Teamwork.
• Accountability & Role Understanding with Accreditation Knowledge.
• Patient-Centered Care & Therapeutic Communication.
• Ability for Mental health risk assessment.
• Ability to manage acutely ill psychiatric patients.