Quality Assurance Manager UAE

Position Overview

Quality Assurance Manager role oversees company-wide quality initiatives, continuous improvement programs, supplier quality standards, and ISO 9001 compliance. The position ensures that all business functions operate with strong process integrity, customer focus, and aligned quality frameworks.

• Review internal processes using quality tools to support improvements based on audit results and customer complaints
• Recommend tools, standards, and measures needed to enhance process performance and address gaps
• Monitor and analyze non‑conformity reports and customer feedback to ensure corrective actions are implemented effectively
• Contribute to developing vendor prequalification criteria aligned with quality requirements and certification standards
• Provide recommendations for vendor qualification and renewal based on inspection and quality documentation
• Design and update supplier performance analysis reports to ensure consistent quality evaluation
• Deliver training and awareness programs regarding Quality Initiatives and ISO requirements
• Ensure functions comply with the company’s Document Management System and Record Management System as per ISO 9001
• Develop and update policies related to record classification, retention, and disposal in compliance with regulations and ADNOC COP
• Collaborate with Business Information System Teams to define and deploy templates, methodologies, and process mapping tools
• Ensure continuous improvement actions are implemented, tracked, and aligned with business objectives
• Support the refinement of business processes to enhance efficiency, accuracy, and customer orientation

• Bachelor’s degree in Quality, Business Administration, or related management field
• 8 years of total experience including at least 6 years as a Quality Assurance Specialist
• Strong knowledge of ISO 9001 quality standards and requirements
• Experience in continuous improvement and business process re‑engineering
• Ability to design quality systems, review processes, and lead corrective action programs
• Strong analytical, reporting, and process evaluation skills
• Capable of working cross‑functionally to ensure compliance and aligned process governance

• ISO 9001 compliance and documentation
• Continuous improvement and quality tools
• Non‑conformity and corrective action management
• Supplier quality evaluation
• Business process re‑engineering
• Training and quality awareness delivery
• Document and record management
• Data analysis and performance reporting

Country: UAE

City:
Dubai

Industry: QA Quality Control

Function:
Quality Assurance

Salary:  monthly (Market estimated)

Gender: Any

Candidate Nationality:
Any

Job Type: Full-time