Client Relationship Manager

Location: Dubai

Role Overview:

Responsible for managing and nurturing relationships with high-net-worth clients within the organizations real estate portfolio. The role focuses on service excellence, client satisfaction, and long-term relationship management not sales.

Key Responsibilities:

• Act as the primary contact for HNW clients, ensuring their real estate needs are met efficiently and professionally.
• Build and maintain strong, trusted relationships to enhance client experience and loyalty.
• Coordinate with internal teams (leasing, legal, operations, finance) to resolve client queries and deliver seamless service.
• Provide accurate information and advice on property matters and portfolio updates.
• Monitor client satisfaction and identify opportunities to improve service quality.
• Maintain accurate client records and ensure compliance with organizational policies.

Qualifications & Experience:

• Bachelors degree in Business, Real Estate, or a related field.
• 610 years experience in real estate or property management, preferably managing HNW or VIP clients.
• Strong understanding of real estate market and client service standards.
• Excellent communication, interpersonal, and stakeholder-management skills.
• Professional, discreet, and customer-focused; bilingual in Arabic and English preferred.

Note:

Due to the volume of applications only interested candidates will be contacted.