Hostess, StreetXO, One & One Za'abeel

About The Role

• Greet guests as they enter and put them on a waiting list if necessary
• Provide guests with full concept and answering any initial questions
• Seat guests at tables or in waiting areas
• Assign guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers
• Engage with guests to ensure they are happy with food and service
• Respond to complaints and help to resolve them
• Answer phone calls, take reservations and answer any inquiries
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the Restaurant Manager
• Build relationships with repeat guests to develop and drive guest loyalty and maximize revenues

• Minimum 2-year experience in a similar role in a luxury hotel or restaurant
• International experience preferred
• Excellent communication and interpersonal skills
• Committed to and passionate about the Food and Beverage industry
• Willing to work flexible hours

One&Only One Za’abeel (18859) – Behold the dawn of a new, all-encompassing resort experience in Dubai. At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

We are excited about the One&Only One Za’abeel project — a vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness. This new Dubai resort will be more than a trailblazing icon of the skyline; it will be an utterly unrivalled urban oasis. We anticipate our guests’ needs and surpass expectations, whether designing the perfect family day out or arranging a romantic private dinner.

This is not simply our job, it’s our passion.