Fashion Consultant - Lacoste - Mall Emirates; Emiratisation

Fashion Consultant – Lacoste – Mall of the Emirates (Emiratisation)

Join to apply for the Fashion Consultant – Lacoste – Mall of the Emirates (Emiratisation) role at Chalhoub Group
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INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. The Group embraces innovation, leveraging technology and the Greenhouse – an innovation hub – to co‑create and accelerate new businesses and solutions. Diversity, equity and inclusion lie at the heart of its culture, and the company is a proud member of the UN Global Compact and the Women’s Empowerment Principles, targeting Net‑Zero by 2040.

As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering an exceptional guest experience and supporting key customer and people initiatives in-store.

• Collect data on customer behaviour, top sellers and slow movers to inform business reviews
• Build client relationships using an omni‑channel approach
• Provide pre‑buying feedback on products
• Drive eNPS through people experience initiatives and culture
• Ensure adherence to visual merchandising guidelines and SOPs
• Guarantee click‑and‑collect operates within SLA
• Capture customer data in accordance with marketing requirements
• Promote the loyalty programme (MUSE) and stay up‑to‑date with app offerings
• Support in‑store marketing events and activations
• Keep abreast of brand social media activities and campaigns
• Drive sell‑throughs within the store
• Support in‑store CX initiatives
• Provide input on what’s working well and what’s not within the store

• Strong English communication skills
• Opportunity is for Emiratisation programmes
• For general Fashion Consultant opportunities, please review the careers site for active vacancies

We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary. We provide a competitive benefits package that includes health care, child education contribution, remote and flexible working policies, and exclusive employee discounts.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all applicants without regard to gender, age, race, religion, national origin, or disability status.

Entry level

Full‑time

Design, Art/Creative, and Information Technology

Retail Luxury Goods and Jewelry