Assistant Store Supervisor

Job Description talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

talabat began delivering its first order in Kuwait in 2004 and has grown over 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year to our customers in nine countries throughout the region. With more than 3,000+ employees, we work with over 27,000 brands and nearly 50,000 branches. talabat’s q-commerce concept, talabat mart, delivers groceries in 30 minutes or less in Bahrain, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE.

Our philosophy is to do what is right for our ecosystem—customers, partners, people, riders, and communities. The #techforgood program enables customers to donate to local and international charities, focusing on food insecurity, and has facilitated over 1 million meals and $1.5 million in donations since 2020. We recently launched tMart, an end‑to‑end grocery service across the MENA region.

Job Role
:
Assistant Store Supervisor – tMart (cloud store concept offering 30‑minute delivery of groceries at hypermarket prices). This position is located in Dubai, United Arab Emirates, and is full‑time, entry‑level.

Responsibilities
:

• Oversight of store operations during the shift, including end‑to‑end management of staff, ordering, inbound receiving, stocking, and pick‑and‑pack orders.
• Assist the Store Supervisor in staff management, shift scheduling, routine and preventive maintenance.
• Support ordering and store replenishment to ensure proper stock levels, avoiding out‑of‑stock or over‑stock situations, and work with the demand planner and inventory assessment.
• Inventory management:
  Conduct store stock‑take and cycle counts on schedule, ensuring accurate inventory and effective stock control.
• Inbound receiving:
  Ensure accurate receipt of orders according to policies and SOP.
• Outbound:
  Ensure efficient and accurate picking and packing of customer orders according to SOP.
• Monitor fulfillment processes, recommend improvements to increase productivity and profits.
• Implement actions to reduce store‑related shrinkage.
• Enforce hygiene, sanitation, security, and safety standards, as well as service‑level standards, maintaining high customer service.
• Collaborate with the Store Supervisor to discuss issues, propose solutions, and ensure smooth store operations.

Qualifications
:

• Minimum 3‑5 years experience in a supermarket or restaurant environment.
• Energetic, eager to learn and thrive in a dynamic environment.
• Strong communication skills and hands‑on mindset with various tools.
• Robust interpersonal and intercultural skills.
• Fluent in English and Arabic is highly advantageous.

Job Details

Role Level: Entry‑Level | Work Type:
Full‑Time | Country:
United Arab Emirates | City:
Dubai | Company Website:  | Job Function:
General Management | Company Industry: IT Services, IT Consulting, and Software Development.