Retail, Retail & Store Manager

Overview

With more than 16,000 retail locations in North America, Latin America, Europe, the Middle East and North Africa and the Pacific Rim, Starbucks is the premier roaster and retailer of the finest coffee. At Starbucks we are focused on delivering the best experience to every customer at each of our locations around the world. We are fortunate to have the opportunity to work with so many communities, and we are committed to providing the Starbucks Experience while respecting the local customs and tastes of each country we operate in.

As a champion of the brand you will lead store teams to meet their targets, be responsible for all store and employee development including performance management, coaching and identifying development, and ensure high levels of customer service throughout. You will also actively contribute to the development of business initiatives including new stores and store closures.

You will have/be:

• The ability to lead a team of 100 or more individuals.
• An effective communicator.
• Excellent IT skills.
• A good understanding of servant leadership.
• An entrepreneurial spirit.
• Assertively engaged in career development for yourself and staff.
• Respect and appreciation for a variety of cultures and nationalities.
• English skills essential, Arabic preferred.
• 3 years  store or multi-site experience (preferred).
• New restaurant opening and training experience (desirable).

M.H. Alshaya is a leading international franchise operator for over 70 of the world’s most recognised retail brands including Mothercare, H&M, Debenhams, American Eagle Outfitters, Harvey Nichols, Boots, Starbucks, The Cheesecake Factory, Vision Express, M.A.C, Victoria’s Secret, Pottery Barn and Office Depot. The company operates more than 2,400 stores across 7 divisions:
Fashion & Footwear, Food, Health & Beauty, Optics, Pharmacy, Home Furnishings and Office Supplies.

Alshaya’s stores can currently be found in 19 markets across the Middle East & North Africa, Russia, Turkey and Europe and it employs more than 32,000 people from over 110 nationalities.

The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.

M.H. Alshaya is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.