UAEN Sales Assistant | Retail | ACE Hardware, Festival Plaza Jebel Ali

UAEN Sales Assistant | Retail | ACE Hardware, Festival Plaza Jebel Ali Overview Of The Role

The Sales Assistant role is crucial for creating a welcoming shopping environment. You are responsible for driving sales and ensuring customers enjoy a complete shopping experience. Success in this role is measured by sales targets achieved, customer satisfaction, and maintaining the store’s aesthetic and operational efficiency. You interface closely with customers and internal teams, providing product knowledge and utilizing selling techniques.

• Provide high levels of internal and external customer service.
• Assist and advise customers on product choices and usage.
• Enhance customer satisfaction through professional interactions.

• Operate the point of sales system accurately.
• Handle cash operations with precision.
• Maintain a high level of accuracy in transactions.

• Learn about product uses and benefits.
• Advise customers on suitable products to meet their requirements.
• Increase revenue through add-on sales by understanding product advantages.

• Assist in receiving and displaying goods.
• Ensure products are available for customers in a timely manner.
• Follow approved procedures for receiving goods.

• Comply with pricing and ticketing procedures in-store.
• Ensure accuracy in product pricing.
• Protect the company against losses related to incorrect pricing.

• Apply merchandising principles to maintain corporate image.
• Keep the store clean and tidy through organized cleaning programs.
• Ensure the store looks its best in terms of product presentation.

• Assist in stock takes, new store openings, and product launches.
• Support seasonal launches and promotional events.
• Engage in additional responsibilities as required.

• Strong interpersonal and communication skills.
• Knowledge of retail sales techniques.
• Ability to operate POS systems efficiently.
• Detail-oriented and organized with merchandising principles.

• Completion of secondary school education.
• At least 2 years of experience in a retail environment.
• Proficiency in operating POS systems and handling transactions accurately.
• Ability to understand and communicate product benefits effectively.