UAEN Sales Assistant | Retail | IKEA Festival

Established in the 1930s as a trading business, Al‑Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al‑Futtaim Group partners with over 200 of the world’s most admired and innovative brands.

Al‑Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

The Sales Assistant role is centered around generating sales and ensuring a positive customer experience in the market hall area. The Sales Assistant supports operational duties as assigned by the shopkeeper, such as arranging products and maintaining the sales floor. Success in this role involves meeting sales targets, adhering to company policies, and creating a welcoming environment for customers. The role requires collaboration with the sales team and active participation in store functions and inventories.

A positive attitude and excellent customer interaction are vital components of the job.

• Meet or exceed weekly sales targets.
• Create a positive first impression for the customer through an energetic attitude and adhering to dress code.
• Greet customers immediately upon entering the store with a smile.
• Provide customers with current relevant information.
• Represent a positive attitude toward the merchandise, the brand, and the company.
• Participate in and attend all store meetings and other related functions.
• Participate in all market hall inventories.
• Create a sparkling clean and organized environment by maintaining store standards and cleanliness.
• Assume and complete other duties as assigned by the shopkeeper.
• Maintain the sales floor and arrange products as directed by shopkeeper.
• Be punctual and adhere to designated work schedule.
• Be flexible and work well with peers and management to accomplish duties.
• Follow IKEA policies and procedures 100%.

• Ability to work collaboratively in a team environment.
• Punctuality and reliability.
• Physical ability to lift and manage stock items.

• Warm and friendly greeting, customer focus.
• Adherence to Al‑Futtaim and IKEA values.