Retail Operations Manager

Leading retail organization in Dubai seeks to hire a Retail Operations Manager for their large department store of about 40,000 sq ft.

The ideal candidate should have 5‑6 years of relevant work experience within fashion/electronics in the same capacity.

• Managing new store opening processes, ensuring stock, logistics, I.T., and merchandising are synchronized in a timely manner.
• Undertaking special projects related to new store openings and events.
• Full line and performance management accountability of the Store Manager within the region.
• Developing and implementing methods and procedures for monitoring store activities such as sales, expenditures, progress reports, etc., to inform senior management of the current status of store activities.
• Interpreting company policy to employees and reinforcing safety regulations, including marketing and visual merchandising guidelines and promotional activities.
• Collaborating with the VM team to ensure the coordination of store layout, store opening records, and initial opening stock.
• Analyzing store budgets to identify needs and/or reductions, and may allocate operating budget funds.
• Monitoring cash flows, sales performance, inventory control, cash sales receipts, and operating records.
• Ensuring compliance with established security, sales, and record‑keeping procedures and practices.
• Measuring and monitoring sales performance through KPIs and commercial reports.
• Managing shrinkage and stock loss, highlighting risk areas to the Retail Director.
• Providing induction and initial training to new staff members and ensuring constant evaluation of their knowledge in terms of brand awareness, product knowledge, and service skills.
• Working with Store Managers to consistently implement disciplinary procedures and reporting incidents to HR.

• 5‑6 years of relevant experience in retail operations within the fashion or electronics sector.

• Strong leadership and communication skills.

• Proven ability to manage store openings and operational budgets.

• Knowledge of visual merchandising, inventory control, and security procedures.