Store Operations Leader: Drive Sales, Inventory & Team Excellence

Responsibilities

• Ensuring business strategies are in place to achieve Retail KPIs including sales and cost targets
• Ensure that inventory and Days of Stock (DOS) is maintained at target levels, control shrinkage
• Ensure smooth day‑to‑day operations of the store in compliance with SOPs including expiry management, shrinkage control, price updates, and back‑end documents
• Ensure availability of store range and promotion stock through RP and manual replenishments
• Ensure efficient staff deployment and manpower effectiveness through delegation, supervision, training, roster management and leave planning for smooth store operations
• Ensure the store ambiance, cleanliness, merchandise displays and planograms are maintained at expected levels
• Analyze reports and implement necessary corrective actions on the floor toward achievement of KPIs, including sales, cost reduction, shrinkage control, inventory optimisation and maintaining availability
• Derive and strategise processes for efficient store operations in line with departmental priorities

• Taking reasonable care of own safety, the safety of coworkers, customers, vendors and visitors
• Learning to work safely and adhering in all circumstances to company safety rules and requirements
• Wearing all required personal protective equipment
• Reporting all accidents, injuries, illnesses, near misses and unsafe actions or conditions to supervisor immediately
• Avoiding acts or omissions that may cause unsafe situations
• Attending training and awareness sessions provided by the company to carry out tasks competently and safely
• Contributing to promote a safety culture in the workplace
• Being an advocate for health and safety by aligning new hires and vendors on safe work practices and leading by example

• Engage in environmentally conscious practices such as waste segregation, energy and water conservation, while collaborating on initiatives that advance our sustainability goals
• Participate in training or workshops on sustainability practices and stay informed about environmental issues
• Report any practices, environmental hazards or violations within the organisation that may adversely affect the environment
• Support and promote a culture of sustainability by educating new hires, subcontractors and visitors on the company’s environment policy and leading by example