Store Manager, Retail & Store Manager

Job Role:

The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.

Job Responsibility:
Organizes weekly staff meetings and daily briefings to recap store performance, and to communicate new company goals and strategies, as well as new store procedures and performance targets
Customer Experience/ Sales
Networks, supports recruiting, hiring, developing and retaining high-quality management and associates to fill store profiles and succession planning.
Leads by example, trains, develops and provides ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience.

Maintains visibility and leads by example on the selling floor to answer customer questions and supports all selling functions
Implements all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom.
Ensures an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team

Drive Sales & Profitability
Creates and executes strategies to maximize store sales and control expenses.
Meets or exceeds profitability expectations for the store in sales, payroll, shrink and conversion.

Operational Effectiveness
Executes and complies with all company policies and store procedures
Controls company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc)

What equips you for the role:
Minimum Experience and Knowledge:
Minimum two years of Assistant Store Manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals.
Job-Specific

Skills:

Good command of business English (written and verbal)
Good computer skills (Outlook, Excel & SAP) and detailed report analysis skills
Strong level of numeracy & literacy
Some heavy lifting
Scheduled shifts may require standing for a minimum of eight hours

Minimum Qualifications and Knowledge:

Education:

Bachelor’s degree, High school education or equivalent