Stock Controller

The Stock Controller is responsible for overseeing and optimizing inventory across all channels, including stores, warehouses, concessions, and e-commerce. This role ensures stock accuracy, availability, loss prevention, and optimal stock levels to support sales performance and margin protection.

• Ensure accurate stock levels across all locations: stores, warehouses, 3PL, and e-commerce.
• Monitor and reconcile stock discrepancies, shrinkage, damages, and write-offs.
• Oversee cycle counts and full physical inventories, ensuring timely resolution of variances.
• Implement and maintain stock control procedures and standard operating procedures (SOPs).
• Maintain updated inventory records, including daily shipments.
• Analyze sales data, stock cover, sell-through, and aging stock.
• Support stock allocation and replenishment decisions across stores and channels.
• Identify overstock and slow-moving items, proposing corrective actions such as transfers, markdowns, and promotions.
• Coordinate with supply chain and buying teams on annual purchases, planning procurement, and keeping systems updated.
• Define product strategy and roadmap in alignment with business goals.
• Propose overall inventory budget to ensure operational success.
• Brief and train sales teams before peak seasons (e.g., back-to-school).
• Control stock receipts from suppliers and factories, ensuring accurate and timely goods-received notes (GRNs).
• Validate transfers between warehouse and stores.
• Monitor customer returns, store returns, and RTVs.
• Verify supplier deliveries against purchase orders and delivery notes.
• Ensure proper labeling, coding, and storage of inventory.
• Monitor shrinkage trends and investigate root causes.
• Work closely with retail and warehouse teams to reduce stock loss and operational errors.
• Ensure compliance with internal controls, audit requirements, and financial procedures.
• Assist during internal and external audits.
• Flag slow-moving, obsolete, or expired stock to the finance manager.
• Prepare regular inventory reports on stock accuracy, aging, stock cover, shrinkage, and discrepancies.
• Provide insights to management to support commercial and operational decisions.
• Prepare sales and stock reports for stakeholders.
• Support month-end and year-end stock reconciliation.
• Maintain documentation for all inventory transactions.
• Coordinate with procurement, warehouse, logistics, retail, and finance teams.
• Support administrative functions during off-peak periods, including filing, document control, digital archiving, and audit documentation.
• Ensure compliance with inventory SOPs.

• 5+ years of experience in stock control or inventory management within textile, fashion, or retail.
• Strong analytical skills with advanced Excel knowledge (Pivot Tables, VLOOKUP/XLOOKUP).
• Experience with ERP systems such as SAGE 300, SAP, Oracle, Navision, or similar.
• Strong understanding of retail KPIs (sell-through, stock cover, shrinkage).
• Excellent attention to detail and problem-solving abilities.
• Strong organizational skills and ability to work under pressure and meet deadlines.
• Ability to work cross-functionally with retail, warehouse, finance, and buying teams.
• Fluent in English; additional languages are a plus.
• Good communication and negotiation skills.