UAEN Sales Assistant | Retail | Toys R Us | Hills

Job Requisition

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.

Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity;
Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

The Sales Assistant plays a critical role in driving sales and enhancing the customer experience within Toys R Us stores. They manage customer interactions from greeting to checkout, ensuring each visit is pleasant and efficient. Beyond customer service, the Sales Assistant upholds the visual and operational standards of the store as set by management, contributing to overall store success.

• Greets customers immediately upon entering the store with a smile and sincere non-business like greeting.
• Provides customers with current relevant information about the product.
• Provides quality service in the fitting rooms, follows up with customers in a timely manner, and attempts to add on to the sale.
• Sincerely thanks all customers for shopping as they exit the store, and invites them back.

• Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
• Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness, and captures customer information in the database.

• Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
• Maintains cash wrap cleanliness.

• Good verbal communication skills.
• Ability to perform some heavy lifting.
• Capability to stand for a minimum of 8 hours.
• Proficient in using computer-aided design (CAD) packages for creating visuals and plans.

• High School Degree.
• 1-2 years of retail sales experience.
• Proficiency in using computer-aided design (CAD) packages such as AutoCAD, Sketchup, Illustrator or Photoshop.
• Ability to execute visual presentation standards.

Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of brands (Zara, Mango, Bershka and P&B) across Asia.

We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options. Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development.

For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…