Store Manager UAE | M&S Retail Careers

Job Overview

M&S is hiring a Store Manager in Dubai, United Arab Emirates. This leadership role is ideal for experienced retail professionals who can drive store performance, lead high-performing teams, deliver excellent customer service, and ensure smooth daily operations. The successful candidate will oversee sales growth, operational excellence, visual merchandising, and team development while maintaining the highest retail standards.

• Develop and implement strategies to achieve store sales and profitability targets.
• Monitor sales performance and identify opportunities for business growth.
• Lead, motivate, and coach the store team to achieve operational excellence.
• Recruit, train, and support employees to enhance their performance and career development.
• Deliver exceptional customer service and resolve customer concerns professionally.
• Manage daily store operations, including inventory, cash handling, and store maintenance.
• Ensure compliance with company policies, health and safety standards, and operational procedures.
• Maintain attractive visual merchandising displays aligned with brand guidelines.
• Coordinate with visual merchandising teams for seasonal campaigns and promotions.
• Analyze key performance indicators (KPIs) and implement improvement initiatives.

• Strong retail sales and business management experience.
• Excellent leadership, communication, and interpersonal skills.
• Customer-focused approach with outstanding problem-solving abilities.
• Experience managing store operations and inventory.
• Ability to work in a fast-paced retail environment.
• Strong organizational and decision-making skills.
• Knowledge of visual merchandising best practices.

• Previous experience as a Store Manager or Assistant Store Manager in the retail industry.
• Proven record of achieving sales and profitability targets.
• Experience leading and developing high-performing retail teams.
• Strong understanding of customer service excellence and retail operations.
• Ability to analyze business performance and implement effective sales strategies.

Joining M&S offers the opportunity to work with one of the world’s most recognized retail brands. Employees benefit from a collaborative work environment, career development opportunities, professional training, and the chance to contribute to delivering an outstanding shopping experience for customers across the UAE.

The above job description has been rewritten for informational and career guidance purposes. Job responsibilities, qualifications, and benefits may vary. Candidates should refer to the employer’s official job advertisement before applying.