Retention Specialist

Overview

We’re Hiring:
Indian Retention Desk Executive.

Location:

Dubai (Onsite)

Job Type: Full Time

Salary:
Competitive Salary + attractive commissions.

We are looking to hire a dedicated and driven professional for our Indian Retention Desk who can contribute to client retention, enhance client relationships, and support revenue growth within the Indian market.

Who We’re Looking For:

• Smart, Proactive & Client-Centric
• Someone who takes initiative, thinks beyond routine processes, and is committed to ensuring every client remains engaged and satisfied.

• Experience in Sales, Business Development, or Account Management within the Forex or online trading industry.
• Familiar with trading platforms and client lifecycle strategies.
• Ability to manage high-value clients and drive strong deposit volumes.

• Fluent in English and Hindi.
• Knowledge of additional Indian languages such as Tamil, Telugu, Kannada, or Malayalam is a strong plus.
• Strong persuasive and relationship-building communication style is a must.

• You must have a strong sense of client value and loyalty, be proactive in addressing concerns, and know how to retain and upsell clients effectively.

• We are looking for go-getters who are target-oriented, eager to learn, and thrive under pressure.