Telesales Agent - Outbound

Join or sign in to find your next job

Join to apply for the Telesales Agent - Outbound role at dubizzle

Get AI-powered advice on this job and more exclusive features.

Bayut & dubizzle are iconic homegrown brands with a strong presence across the seven emirates in the UAE. We are committed to delivering the best online search experience for millions of users.

As a part of Dubizzle Group, we are one of the strongest classified brands with more than 123 million monthly users that trust us for their needs.

As a Telesales Agent - Outbound, you will generate revenue by actively engaging with customers through outbound calls. You will meet and exceed targets, convert leads into acquisitions, and build strong customer relationships.

• Conduct high volumes of outbound calls to prospective and existing customers to promote and sell products/services
• Meet and exceed daily, weekly, and monthly targets and KPIs
• Effectively manage outbound calls and inquiries, converting them into sales opportunities
• Build and maintain a pipeline of potential clients by following up on leads and nurturing relationships
• Handle objections professionally, negotiate terms, and close deals efficiently
• Maintain accurate records of customer interactions, sales activities, and follow-ups using CRM tools
• Collaborate with the purchase team to align on lead conversion strategies
• Provide excellent customer service by understanding customer needs and offering tailored solutions
• Assist customers with their inquiries, complaints, and post-sales support to ensure customer satisfaction
• Stay updated with product knowledge, sales techniques, and industry trends to improve performance
• Participate in team meetings, training, and coaching sessions to enhance skills and performance

• A minimum of a high school diploma and a bachelor's degree are a plus.
• 2+ years of experience in telesales, call centre, or customer service.
• Demonstrated ability to exceed sales goals in a high-pressure telesales environment.
• Strong understanding of sales techniques, customer engagement, and CRM systems.
• Well-versed in handling objections and closing sales effectively.
• Excellent verbal and written communication skills in English.
• Strong negotiation and persuasion skills.
• Ability to work under pressure and meet targets.
• High level of resilience and adaptability.
• Efficient time management and multitasking abilities.
• Strong teamwork and collaboration skills.
• Highly motivated and target-driven.
• Passionate about sales and customer engagement.
• Persistent and resilient in achieving sales goals.
• Hardworking, proactive, and eager to exceed expectations.

• A fast paced, high performing team.
• Multicultural environment with over 60 different nationalities.
• Competitive tax-free salary.
• Comprehensive health insurance.
• Annual air ticket allowance.
• Employee discounts at multiple vendors across the emirates.
• Rewards & recognitions.
• Learning & development opportunities.

• Entry level

• Full-time

• Sales and Business Development

• Technology, Information and Internet

Bayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Dubai, Dubai, United Arab Emirates