Sales Support Associate

The Sales Support Associate assists all sales activities and monitors progress made to achieve the budget targets, on a corporate level, on a department level and on the level of individual client managers.

• Assisting the Sales Controller
• Engaging in all CRM activities, staying updated on its features to maximize system benefits
• Generating reports as required
• Liaising closely with marketing, finance, sales support, and operations to keep clients updated
• Pre-qualifying and coordinating with the sales controller to handle new leads
• Following up on existing cold/warm leads
• Cold calling/emailing old existing leads to check their continued interest and assigning them to the relevant Sales personnel
• Closely monitoring quality of leads, conversions and the whole process
• Preparing and managing monthly attendance of the Sales team
• Generating reports and data for weekly sales meetings and as and when required
• Preparing presentations and analyzing sales reports
• Increasing data consistency in Zoho CRM

• Fluent proficiency in English (both written and verbal) is essential
• Project management skills, with the ability to manage multiple initiatives concurrently
• Proficiency in MS Office suite and CRM software (e.g., Zoho)
• Proven work experience as a Sales Executive or a related role, with a track record of achieving sales targets and fostering client relationships
• Exceptional interpersonal and communication skills, coupled with adaptability to thrive in a dynamic and evolving industry
• Effective time management and planning capabilities to prioritize tasks and meet deadlines

• International team (over 60 nationalities)
• 24 working days as annual leave
• Annual flight home
• Life insurance plan
• Medical insurance plan (with the option to upgrade at your own cost)