Mid Market Account Manager

Deliveroo is now part of Door Dash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across Door Dash and Wolt. Together, we’re unlocking new possibilities as one global team.

When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us.

We want to be the definitive food company – the app you go to any time you have a hunger pang. We are transforming the way people think about food. We’re a technology-driven company at the forefront of the most rapidly expanding industry in the world, so join us for the ride.

As Deliveroo continues to grow, we become a major revenue channel for restaurants – aside from providing the best support, we are restaurant consultants that use data-driven insight and industry knowledge to help our partner restaurants’ grow. Our Account Management team oversees restaurant relationships. We are restaurant consultants who use data-driven analytics and industry knowledge to provide the best support and strategic value to our restaurant partners.

The Account Managers are a passionate, dynamic group of team players who work well together and cross-functionally with other departments, and of course, they’re fun.

• Manage a portfolio of Deliveroo’s most important restaurants, including high-sales volume drivers and global restaurant brands
• Oversee relationships with important restaurant industry partners
• Analyse data to achieve growth and profitability, both for your partners and for Deliveroo
• Work cross-functionally with other departments (Marketing, Operations) to drive new projects

• Minimum of 3-5 years of experience in a relevant industry
• Very data conversant with an ability to utilise data to tell a story
• Great organisational skills with excellent team-player qualities
• Passionate about people and growing relationships
• Enjoy working in a constantly evolving environment
• Strong knowledge of the restaurant industry is a plus
• Fluency in English and Arabic is a plus

• 25 days of Annual Leave
• Comprehensive Medical Insurance
• Annual flight allowance
• Free Deliveroo Plus – Free delivery and access to special offers
• Enhanced Maternity & Paternity benefits
• End of year parties and regular social events
• An extremely fun team to work with!

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of great benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are – your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-ups around.

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!