Manager - Security and Loss Prevention

We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a Manager - Security and Loss Prevention who can help us move even faster.

Noon’s fastest hyper-local delivery platform, Noon Minutes, offers a localized assortment of FMCG & grocery products with delivery within 15-minutes. Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.

noon’s mission:
Every door, every day.

• Design and implement a comprehensive loss prevention framework covering inventory shrinkage, pilferage, fraud, damages, and delivery theft.
• Analyze operational risks and identify vulnerabilities across the supply chain.
• Drive preventive and corrective actions using data insights, audits, and root cause analysis.

• Build and manage physical security protocols for all facilities: dark stores, micro-fulfillment centers, hubs, and regional distribution centers.
• Set up and monitor access control, surveillance (CCTV), alarm systems, and emergency response procedures.
• Lead the security response team for on-ground incidents, thefts, or breaches.

• Implement security measures for rider and last-mile operations including package integrity, rider behavior monitoring, and real-time delivery exception tracking.
• Create SOPs for lost/missing packages, customer disputes, and fraudulent delivery claims.
• Coordinate with legal and HR for action on violations or misconduct.

• Lead periodic risk audits at stores and warehouses; implement audit readiness processes.
• Conduct investigations into suspicious activities, theft, or fraud (internal/external).
• Ensure compliance with local laws, labor safety norms, and internal policies.
• Manage external security agencies, vendors for surveillance equipment, and security technology.
• Collaborate with operations, HR, finance, and legal teams for seamless integration of LP policies.
• Report to senior management on risk metrics, incident trends, and security posture.
• Work with analytics/BI teams to develop dashboards for shrinkage trends, incident hotspots, and exception reporting.
• Use real-time data to anticipate and address potential threats proactively.

• Bachelor’s degree in Criminology, Security Management, Business, or a related field. Certifications like CPP, PCI, or CFE are a plus.
• 10+ years of experience in Security & Loss Prevention, preferably in e-commerce, Q-commerce, retail, or logistics industries.
• Experience managing distributed operations with high inventory movement and cash-sensitive processes.
• Strong understanding of physical and digital security protocols.
• Prior experience in handling internal fraud, vendor collusion, or delivery theft scenarios is highly desirable.

• Shrinkage & Theft Control
• Crisis & Incident Management
• Physical Security Systems (CCTV, access control, alarms)
• Investigations & Audits
• Delivery & Rider Fraud Prevention

• We’re looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.