Forward Deployed Engineer

Job Summary

We are looking for a highly accomplished and senior-level Forward Deployed Engineer with 5 years of experience to lead the charge on complex AI agentic deployments. This role demands a seasoned technologist and strategic partner who can design and develop bespoke solutions leveraging our Agentforce platform and other cutting-edge technologies, while leading technical engagements and mentoring junior peers. You will drive transformative AI solutions from initial concept to successful deployment and ongoing optimization, operating with deep technical mastery.

• Lead the end-to-end delivery of complex AI solutions, personally writing critical code, configuring systems, and troubleshooting issues while guiding junior team members.
• Take primary ownership of designing, developing and implementing high-quality, scalable production systems, including AI and LLM based intelligent agents on the Salesforce platform.
• Work directly with customers to design and build custom intelligent agents that meet unique business requirements and integrate with existing ecosystems.
• Own the entire data lifecycle: design data models, build processing pipelines, and ensure data is ready, optimized and secure for advanced AI applications.
• Identify, analyze, and resolve technical blockers throughout all phases of solution delivery.
• Drive Agentforce platform innovation, automate business processes, and craft user experiences, influencing product enhancements.
• Embed as a trusted strategic partner with client teams, translating operational challenges into actionable technical solutions.
• Perform deep-dive technical debugging and root cause analysis for complex system interactions, data flows, and AI model behaviors.
• Lead rapid prototyping and iteration, developing proofs-of-concept and minimum viable products alongside client teams.
• Enforce engineering best practices for code quality, scalability, security, and maintainability across all deployed solutions.

• 5+ years of hands‑on, end-to‑end delivery experience for high-quality, scalable production solutions.
• Strong background in Computer Science or a related engineering discipline.
• Expert-level proficiency in one or more programming languages (e.g. 'JavaScript', 'Java', 'Python', 'Apex').
• Extensive experience building and deploying solutions with AI/LLM technologies, including LLM integration, advanced AI orchestration frameworks (Lang Chain, Llama Index), prompt engineering, and agentic frameworks.
• Deep expertise in data modeling, processing, integration, and analytics, with proficiency in enterprise data platforms (Salesforce Data Cloud, Snowflake, Databricks, Big Query).
• Significant direct experience with the Salesforce platform, including advanced configuration, customization, and complex development.
• Entrepreneurial attitude, strong execution focus, and proven ability to lead technical initiatives.
• Excellent collaboration, communication, and presentation skills for technical and non-technical stakeholders.
• Proven ability to lead technical engagements, mentor junior team members, and oversee project technical aspects.

Ability to travel up to 60% of the time as needed to customer sites.