Transportation Specialist, Transportation Operations Management; TOM

Transportation Specialist, Transportation Operations Management (TOM)

Job  | Amazon Commercial Services Pty Ltd

Are you ready to solve transportation mysteries and help Amazon deliver world‑class service to our customers? If so, we are seeking a candidate who would be keen to join our team at our Sort Centre in Craigieburn. As a Transportation Specialist, you will be a vital member of Amazon Transportation Services. You will oversee team members performing trailer moves, coordinate yard activities (such as check in, traffic flow, internal communications with dock teams, etc.),

conduct yard audits, conduct yard inductions, complete driver training programs (Hostler, CDL School, etc.), as assigned in accordance with business need to support Amazon’s transportation network wherever applicable. Please note that this role will require flexibility to work different shifts, both days and nights.

• Creating, sending an End of Shift report on a daily basis with all the load details that arrived and departed from the site, including the delay arrival reasons when carriers arrive late and any action items for the delays.
• Communicating with OB (Outbound) dock team and NOC (Network Operations Center) to give reasons for delays when the drivers arrive late and depart late.
• Coordinating with multiple carriers and their contacts for any site‑related escalations on carrier pickups and delivery issues, including informing them of any weather‑related disruptions to yard activities.
• Establishing and communicating daily load‑plan development/changes (load requirements on a daily basis) to NOC, internal stakeholders and external stakeholders.
• Daily monitoring with FC (Fulfillment Centre) operations departments, transportation peers and carriers to ensure all trailers arrive and depart on time.
• Consolidating data from multiple data sources to generate daily, weekly, monthly reports to support business needs (uncover data integrity issues) and identify any patterns that could be proactively mitigated.
• Engaging carrier drivers and delivery drivers in the yard as needed to maintain yard organization, yard safety (make escalations whenever necessary such as aggressive behaviours, etc.) and minimise delays.
• Using internal systems to gather data from multiple sources to support reporting on a daily, weekly, monthly and quarterly basis such as SSP (Sortation Platform), FMC (Freight Management Console), YMS (Yard Management System), etc.

• Adhere to company rules and regulations and make safety a priority at all times.
• Perform various functions within the yard, support site operations teams, internal transportation field teams, and external carriers, as needed, to ensure all trailers arrive and depart on time with zero defects and to maintain a fluid trailer pool.
• Comply with company policies, procedures, and local regulations (size, weight, route designations, parking, trailer designations, violation‑ and incident‑reporting requirements, break periods, etc.).
• Work at locations within node on a need‑by‑basis to support the business, 38 hours/week and overtime as required.
• Stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, with or without reasonable accommodation.

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

• High school or equivalent.
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach.

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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