Executive - Ocean Freight

Come move the world with us! Wake up each day to be part of a global

Come move the world with us! Wake up each day to be part of a global movement. A movement to make an impact. A movement to go for it! A movement to provide best‑in‑class solutions. A movement to be empowered. A movement to do the right thing.
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Responsible for executing end‑to‑end ocean export operations, ensuring timely documentation, shipment management, customer coordination, and KPI compliance while supporting pricing and business growth initiatives.

• Manage freehand, nomination, and locally sold ocean export accounts, ensuring end‑to‑end shipment execution as per customer and company SOPs.
• Coordinate closely with Pricing / Ocean Manager for timely and accurate RFQ submissions and provide competitive quotations/rates to intercompany and customers.
• Handle carrier and vendor relationships, including shipping lines, NVOCCs, CHAs, transporters, shippers, and overseas partners, to ensure smooth operations and service continuity.
• Take ownership of booking placement, SI filing (INTTRA/carrier portals), AMS & ISF submissions, and ensure all filings are completed within prescribed cut‑offs.
• Manage HBL and MBL processes, including draft preparation, customer confirmation, debit note coordination, payment follow‑ups, and timely release with applicable free time.
• Track shipments proactively, ensure milestones are updated in the system, identify deviations from schedules, and coordinate recovery plans with carriers, cartage agents, and international partners.
• Ensure accurate and timely billing, adherence to mandatory CW fields, and achievement of defined KPIs in line with company guidelines.
• Send pre‑alerts to destination offices, ensuring complete and accurate documentation for seamless handover and downstream execution.
• Partner with local sales teams to support customer communication, resolve operational issues, conduct carrier/customer business reviews, and contribute to business growth initiatives.
• Ensure strict compliance with customer SOPs, internal policies, and AIT operational KPIs, while supporting additional responsibilities as required by business needs.
• Complies with all policies and standards.
• Performs other duties as assigned.

• A team player who works well with others – being respectful to our teammates is a Core Value.
• A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role.
• Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently.
• Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture.

• Graduate degree or equivalent qualification.
• 2–5 years of freight forwarding experience preferred, with exposure to ocean operations.
• Strong basic math and geography skills, with the ability to analyze numerical data, identify patterns, and draw logical conclusions.
• Working knowledge of DG/GDP requirements;
  Cargo Wise proficiency preferred (Basic Cargo knowledge an advantage).
• Sound understanding, or ability to quickly learn, ocean freight movement, vendors, container types, equipment, Incoterms, regulatory requirements, pricing, service routings, and shipment profitability.
• Basic knowledge of country regulations and AIT policies/procedures, with a focus on risk mitigation for customers and the company.
• Effective verbal communication and interpersonal skills, with the ability to interact confidently in one‑on‑one settings.
• Strong time‑management skills to meet deadlines in a fast‑paced, high‑volume environment.
• Demonstrated team orientation, respect for colleagues, and alignment with core values.
• Strong work ethic with a sense of ownership, accountability, and independence.
• Growth mindset with a continuous improvement approach and openness to change.
• Strong customer service orientation, with the ability to build…