Dubai Junior Operator​/Specialised Products

Specialised Tanker Operators are intermediaries between chemical and speciality product tanker owners and charterers. Once commercial freight terms and details have been agreed, the operator coordinates, oversees, and assists with the physical voyage from start to finish.

High calibre operators are a crucial part of our service and value – they are essential to our success.

This role is for a junior operator to work alongside an established team in Dubai office, to help operate and mediate disputes and claims and facilitate resolutions once the voyage has completed.

We are looking for a junior profile with 1-3 years of shipping experience in Tankers, ideally Specialised/Chemical side of the industry.

• Comprehensive expertise in operational systems and service.
• Directing progress of a voyage, availability of cargo and berths, declaration of options etc.
• Build relationships and collaboration with Ship Owners and Charterers and provide proactive communication between agents, owners, ships, ports, charterers, suppliers, and receivers.
• Work closely with ships transitioning our desks in Houston, London, Dubai, Singapore and Melbourne as a seamless global team of operators
• Interpret and act on any information or messages, seek outstanding details, anticipate forward implications, and offer advice and support.
• Proactive minimization of exposure to demurrage, dead freight, restrictions etc.
• Provide advice to create a favourable outcome if nomination does not meet agreed terms or partners are unable to perform.
• Mediation of disputes/claims – facilitate resolution.
• Create laytime estimates for each ship/voyage and reporting to client(s)
• Manage Post Fixture files within the Trigonal system. Keeping data up to date and creating timely commission invoices
• Evaluation of contractual performance by compiling and interpreting Key Performance Statistics.
• Assistant role to the fixing broker
• Availability out of office hours – shipping is a 24/7 business, and our operators need to be reachable at any time of the day or night
• Working understanding of all aspects of shipping and supply chain operations.
• Reliable and able to deal with issues quickly and with the minimal amount of disruption.
• Reliability, accuracy of reporting, quick responses.
• Adaptable to work with different cultures, personalities, time zones, and products.
• Empathy and understanding of situations outside parties’ control.
• Flexibility to a constantly moving workload.
• IT literate and good standard of Maths and English. Decisive and able to understand and convey messages and instructions clearly.
• Focused and responsive with outstanding attention to detail and organisational skills.
• A strong team player and work ethic with a willing, collaborative, and flexible attitude.
• Self-motivated, proactive, confident, and able to take initiative.
• Excellent interpersonal, listening and communication skills to build relationships with all levels of internal and external stakeholders.

• Maritime related experience would be preferred
• Proficiency in Microsoft Office especially Excel and Power Point
• Competitive salary and discretionary bonus
• Company pension scheme
• 25 days holiday
• Opportunities for career progression and leadership
• Support for continuous learning and professional development