Resource And Facilities Operator

Job Purpose

dnata Airport Operations’ vast ground handling operations successfully service the major global hub that is Dubai International Airport. We deliver a seamless experience from check-in to baggage delivery for more than 80 million passenger and 140 scheduled airlines annually.

Support the Airside Operations Resources and Facilities Department by managing and supporting three key areas:
Facilities, devices, and Ground Support Equipment (GSE). Responsibilities include conducting facility audits, addressing and resolving complaints, coordinating the collection and delivery of devices between IT and end users, and facilitating the movement of GSE to and from to DTS for proactive maintenance (PM).

• Facilities Management:
  Conduct regular audits of assigned facilities to ensure compliance with safety, quality, and environmental management policies and procedures. Identify and address facility-related issues, escalating concerns to the supervisor as needed to maintain a safe and efficient working environment.
• Device Management:
  Coordinate the collection and delivery of devices between IT and end users to ensure operational readiness. Conduct basic inspections of devices to ensure functionality before deployment and report defects to the relevant teams. Ensure timely servicing or replacement as needed while maintaining accurate records in relevant systems.
• Ground Support Equipment (GSE) Support:
  Facilitate the smooth movement of GSE and other equipment in line with operational needs, ensuring safe handling and transportation. Assist in resolving equipment-related complaints, ensuring prompt resolution to minimize operational disruptions. Coordinate to ensure all equipment is returned to operations promptly after servicing, supporting uninterrupted airside operations. Conduct base GSE audits (chocks, cones, CHAS, and chock trolleys) at aircraft parking stands, liaising with business units to ensure optimal upkeep.
  
  Support DTS on Airport Vehicle Permits (AVP) renewals.
• Safety and Reporting:
  Actively promote a culture of safety by discussing concerns openly and reporting them to supervisors. Report all equipment defects or operational challenges to the direct supervisor promptly to ensure timely resolution. Ensure compliance with safety guidelines while handling devices, GSE, and facility resources to maintain a safe working environment.
• Collaboration and Coordination:
  Work closely with the teams to ensure efficient use and availability of equipment and resources. Provide feedback on equipment performance and facility conditions to supervisors to support continuous improvement.
• Store Management:
  Assist in the day-to-day operations of the on-site store by maintaining an organized storage area, accurately tracking inventory, and promptly restocking essential supplies, all while adhering to safety and procedural standards.

• 10 years of schooling or equivalent
• Exposure to Ramp and Airside Operations
• 0 - 2 years of experience in Ground Support Equipment and on-job training
• UAE Heavy Driving license
• Basic Communication Skills
• Basic Safety Awareness

Our services on the ground keep the world in the air. We’re one of the largest air services providers in the world, and you’ll find us in over 80 countries offering expertise in ground handling, cargo, travel and flight catering. We’re growing fast, and we’re looking for people with imagination and creativity to join our team of more than 40,000 people.

We want potential stars to help us deliver on the promises our customers make. Be a part of our success story - if you want to join us, visit  to apply.

Join us in Dubai and enjoy an attractive tax‑free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. Find out what it’s like to live and work in our fast‑paced, cosmopolitan home city in the Dubai Lifestyle section of our website

• Role Level: Entry‑Level
• Work Type:
  Full‑Time
• Country:
  United Arab Emirates
• City:
  Dubai
• Company Website:
• Job Function:
  Management
• Company Industry: Airlines and Aviation
• Sector:
  Airlines and Aviation

dnata (formerly Emirates Aviation Services) is a leading global aviation services provider. With a strong focus on safety and operational excellence, dnata delivers a range of services including ground handling, cargo, personal assistance, flight catering, and aircraft maintenance, enabling airlines and airports worldwide to maintain high standards of service and safety.