Administrative Assistant

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving.
• Career growth. We develop industry leading talent because Ross grows when our people grow.
• Teamwork. We work together to solve the hard problems and find the right solution.
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA; we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

Provides general administrative support to Group Vice Presidents and Vice Presidents as required. Ensure all day‑to‑day activities are resolved by maintaining ongoing communication, organizing all routine departmental activities and handling special projects as needed.

The base salary/pay range for this role is $26.59 – $56.27. The base salary/pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

• Perform administrative general office duties of a responsible and confidential nature, executing, with minimal direction, secretarial support at the highest level. Maintain a variety of complex records and files. Material is of a highly confidential nature. Coordinate use of major conference room and maintenance of equipment.
• Act as liaison between department managers and their staff in matters involving the GVPs and VPs including meetings, documentation, and activities requiring authorized action.
• Take appropriate authorized action in the absence of the GVP and VPs to ensure that matters requiring attention are referred to and handled in a manner to minimize the effect of the absence. Handle projects as assigned, work independently with minimal supervision.
• Coordinate travel, including ground transportation, hotel accommodations, itinerary planning, meeting coordination, and ensure office requirements and facilities at destination are arranged, if required.
• Manage GVP's calendar working closely with other executive level admins to ensure efficient flow of information.
• Receive and screen communications to the GVP including telephone calls and calendar invites, recorded messages and/or provide assistance using independent judgment to determine those requiring priority attention; channel and facilitate communication from customers and associates and redirect callers to appropriate department/field representative for resolution/assistance.
• Perform basic customer or competitor research via internet search, phone calls, etc. (e.g., store hours) as well as project support (e.g., video review) on a recurring or as‑needed basis in support of GVPs, VPs, and their respective teams.
• Coordinate and resolve facility issues, as necessary.

People

• Collaboration
• Self
• Leading by Example
• Communicates Effectively
• Ensures Accountability and Execution
• Manages Conflict

Business

• Plans, Aligns and Prioritizes

• College‑level course work
• Excellent written and oral communication skills, including advanced level of proofreading, editing and grammar skills
• Excellent telephone skills
• Ability to type 60+ words per minute, accurately
• Advanced skills in…