Senior HR Programs Delivery Lead

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE

The HR Program Delivery team leads a variety of strategic initiatives within HR. The Manager, Program Delivery will act as an internal consultant, leading solutioning for complex cross-functional HR projects. They will work with program and functional leadership to evaluate business needs, manage internal and vendor-led work streams, and collaborate with stakeholders to drive alignment and delivery program objectives. Reporting to the Sr.

Director, Program Delivery, the individual in this role will be responsible for project management for a variety of strategic company programs including organizational, programmatic and system changes.

The individual in this role must have experience and knowledge of project and change management lifecycle, methodology and tools and how project and change disciplines integrate. They must feel comfortable driving initiatives on their own and will be expected to have excellent written and verbal communication with a strong ability to develop and drive presentations. The Manager will be expected to build strong relationships with stakeholders within and outside of HR, collaborating to gain alignment.

Additionally, the Manager will support education and adoption of core project management tools and practices to support the development of individual team members and the overall functional capability of HR.

The Manager, Program Delivery will manage direct reports, as well as third-party vendors, in the delivering of strategic company initiatives.

ESSENTIAL FUNCTIONS

• Manage large and complex projects throughout the entire lifecycle, coordinating the efforts of vendors, internal team members, and other business units;
Identify, escalate, and resolve issues critical to project success;
Manage, mentor, and lead internal and external staff as defined in project structures

• Serves as a liaison and subject matter expert for HR initiatives within the organization. Responsible for continuous collaboration and communication with internal and external business partners (E.g., Store and Supply Chain Operations)

• Perform ongoing review of program strategy and project management methodology; working with HR Leadership on continual improvement of business processes

• Perform business analysis activities at the strategic, operational, and organizational level

• Evaluate and manage vendor partnerships

• Contribute to strategic planning, monthly status reporting, budgeting and other…