Sr Program Manager, Membership & Frequency Arnold Rd 2nd Floor, Dublin, CA Office

## Sr Program Manager, Membership & Frequency
5601 Arnold Rd 2nd Floor, Dublin, CA, United States, 94568

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Brand Name:
Tailored Shared Services, LLCJob Function:
Office - Marketing & Advertising

Location:

5601 Arnold Rd 2nd Floor, Dublin, CA, United States, 94568

Location Name:
02098A Corporate Office
** Tailored Brands
** is a leading specialty retailer of menswear, including suits, formal wear, sportswear, and a broad selection of business casual offerings. Our brands include
** Men's Wearhouse, Jos.

A. Bank, Moores and K&G Fashion Superstore,
** which offers merchandise for the entire family. We help people love the way they look and feel for their most important moments by delivering personalized products and services through our convenient network of stores and e-commerce sites.
** About the Job
** We currently have an exciting opportunity for a Sr. Program Manager, Membership and Frequency to join our Marketing Strategy and Planning organization. This individual serves as portfolio integrator, governance lead, and strategic operator for the enterprise Frequency agenda. Reporting to the Director of Membership & Frequency, this role is responsible for translating the Frequency strategy and Membership roadmap into structured, sequenced, and governed enterprise initiatives - coordinating across a broader set of functions as the Frequency agenda expands across the enterprise in service to a connected customer experience.

This role is accountable to portfolio management and governance of the full cross-functional Frequency strategy and outcomes.
** What You’ll Do | Key Accountabilities
**** Frequency Portfolio & Roadmap Management*
* • Coordinate Membership and Frequency initiatives into a unified enterprise roadmap by banner
• Translate the multi-year Frequency strategy into sequenced, milestone-driven activation plans with clear owners and dependencies
• Lead quarterly and annual prioritization planning aligned to the Frequency strategy and banner-level goals
• Track progress against the FY26 Membership roadmap and ensure continuity as the Frequency roadmap evolves
** Governance & Executive Reporting*
* • Own the governance operating cadence for Frequency - including Q  and GTM framing, EC updates, Steering Committee preparation, and cross-functional lookbacks
• Prepare executive-level updates, dashboards, and Board-level materials as needed
• Provide structured visibility into initiative progress, risks, and dependencies across the Membership and Frequency portfolio
• Ensure frequency is surfaced and managed as a primary metric in all relevant governance rhythms
** Cross-Functional Coordination*
* • Own principal-level relationships with cross-functional leads across Marketing Strategy & Planning, Media, Stores, Ecomm, Merchandising, Finance, and Analytics - managing dependencies, prioritization conflicts, and strategic alignment at the leadership level
• Serve as the connective tissue between internal teams and external agency partners engaged on Frequency
• Lead the relationship with Marketing Strategy & Planning at the strategic level - aligning the Frequency roadmap to the annual plan, surfacing interdependencies, and ensuring frequency is reflected in planning inputs and outputs
• Partner with Media on upstream channel planning integration to ensure frequency initiatives are reflected in paid and owned media strategy and aligned to Frequency KPIs and goals
• Mitigate risks and resolve prioritization conflicts before they impact execution
• Support the design and implementation of governance structures that extend the Membership operating model to the broader Frequency
** Change Management & Activation Support*
* • Support organizational change management - including…