Lead, IT

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• Success
  . Our winning team pursues excellence while learning and evolving
• Career growth
  . We develop industry leading talent because Ross grows when our people grow
• Teamwork
  . We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

The IT Application Lead for Supply Chain
-Workforce Management (WFM) Applications leads projects that apply new or existing technologies and solutions to solve business needs. This resource partners with the business to determine system needs, influencing and guiding the change process from concept to implementation. S/he coordinates the efforts of internal and external staff, and of key business partners in the support of existing production systems and in the execution of new system projects.

The IT Applications Lead also serves as a functional and technical expert in one or more disciplines and works with software and/or hardware vendors on enhancements and production issues.

• Develop partnership, acting as a liaison between technical and business teams to understand, troubleshoot, interpret, and advise on technical questions/issues/projects or business use cases. Participate in the full lifecycle of WFM implementations from discovery through design, build, test, and user adoption. Discover and analyze business requirements and business processes.
• Act as the technical lead for Workforce Management Systems and interact with the Operations team and software vendors.
• Collaborate with internal and external IT teams to resolve/improve IT processes and procedures. Maintain stability and quality of service by ensuring standard operation standards and processes are followed and kept current.
• Ability to lead development of content and deliver / present to Senior Leadership.
• Create usable documentation including audit findings, business requirements, and product design documents. Translate findings and design documentation into properly configured applications (Timekeeping, Scheduler, etc.).
• Maintain current in-depth technical, functional, and operational knowledge of UKG Dimensions.
• Lead the activities of providing new capabilities and driving value from existing capabilities.
• Take a leadership role in analyzing the use of new and existing technology to meet current and future business needs. Investigate new tools, applications, and technologies and determine how these can be used to solve business problems. Understand business trends and the need for competitive advantage.
• Manage projects throughout the entire IT Project Delivery lifecycle (SDLC), ensuring that requirements are defined accurately, systems are designed / coded or purchased that meet the defined requirements and are executed…