Head of Business Development & Field Marketing - Semiconductor Mask Shop & Metrology

About Us:

How many companies can say they’ve been in business for over 179 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the ever changing environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology.

We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

What’s the role?

The Head of Business Development & Field Marketing – Semiconductor Mask Shop & Metrology will drive regional business growth for ZEISS Semiconductor Manufacturing Solutions (SMS) by building strong customer partnerships, identifying new business opportunities, and bringing customer needs into product strategy and development. This role serves as the key regional link between mask shop customers, local Sales, Application and Service teams, and SMS headquarters, translating market insights and customer challenges into tailored solutions, new product introductions, and long-term commercial growth.

In addition, this leader will establish and develop the Business Development & Field Marketing function, lead cross-functional initiatives from initial evaluation through commercialization, and build the team, processes, and performance metrics needed to expand the SMS portfolio and strengthen customer satisfaction.

Sound Interesting?

Here’s what you’ll do:

Customer Engagement & Business Development Serve as the primary customer interface for SMS, facilitating regular technology exchanges and strengthening strategic customer relationships.

Identify and develop customer-specific business opportunities, regional growth initiatives, strategic partnerships, evaluations, and joint development projects.

Translate customer challenges, business needs, and operational requirements into opportunities for ZEISS SMT products, solutions, and collaborations.

Market & Competitive Intelligence Monitor regional customer processes, emerging technologies, competitive activity, and industry trends relevant to the SMS portfolio.

Analyze market trends, competitor developments, and customer feedback to provide actionable recommendations to Strategic Marketing, Product Management, R&D, and headquarters stakeholders.

Solution Development & New Product Introduction Lead customer-facing solution development by translating mask shop requirements into clear value propositions and aligning customer needs with application expertise, engineering capabilities, and portfolio priorities.

Coordinate regional introductions of new SMS products and solutions, incorporating customer feedback and evaluation results throughout qualification and ramp-up.

Manage business development and new product introduction projects from initial opportunity through evaluation, qualification, commercialization, and repeat business.

Collaborate with local Application, Sales, and Service teams and SMS headquarters to drive successful product launches and customer adoption.

Strategic Marketing & Headquarters Collaboration Act as the regional partner to SMS Strategic Marketing and Product Management, ensuring customer insights inform product strategy, portfolio priorities, and execution plans.

Contribute regional insights to customer reviews, technology and product roadmaps, investment priorities, cross-functional planning, and go-to-market strategies.

Field Marketing & Commercial Execution Lead the implementation and continued…