Water Heater Selling Technician

Water Heater Selling Technician at Castle Works Home Services Company

We are seeking a driven, customer‑focused technician who thrives on both closing sales and installing solutions. This high‑impact sales and service opportunity places our technicians as trusted advisors to homeowners and businesses, providing expert recommendations and quality installations of water heater solutions.

Castle Works is a California‑based home services company providing water heater, plumbing, air conditioning, heating, and water purification services. Our experienced technicians receive continuous training and are proud of our outstanding customer service.

The Water Heater Selling Technician is responsible for selling, replacing, and installing water heaters and related products in residential and commercial environments. You’ll serve as both a technician and a trusted sales consultant—educating customers, identifying needs, and recommending solutions. Overtime availability is mandatory due to the emergency nature of our services.

• Actively recommend and sell replacement water heaters, water filtration systems, and related products during service calls.
• Close residential and/or commercial sales opportunities by presenting product information, pricing, and value.
• Install gas, electric, and tankless water heaters with safety and code compliance.
• Diagnose, troubleshoot, and perform water heater repairs and maintenance.
• Leverage AI technology to review recorded sales interactions and improve techniques.
• Educate customers on product benefits, energy efficiency, and proper maintenance.
• Maintain vehicle inventory, complete documentation, and ensure excellent jobsite cleanliness.
• Collaborate with dispatchers and installers to complete jobs on time.
• If a dedicated installer is assigned, collaborate to complete job completion.
• Follow all company safety policies and procedures.

• Previous sales experience preferred; confident discussing product options and closing solutions.
• Minimum one year of relevant field experience; plumbing background preferred.
• Strong communication and customer engagement skills.
• Ability to work in a fast‑paced, physically demanding environment (lifting 75+ lbs, bending, crawling, driving, etc.).
• Coachable mindset and openness to feedback from field leadership and peers.
• Valid driver’s license with a clean driving record per company policy.

Castle Works offers competitive pay ranging from $18–27 per hour plus commission, along with a comprehensive benefits package—including health, vision, and dental insurance, a 401(k) with company match, paid time off and holidays, employee discounts, and team appreciation events.

• Paid Time Off / Paid Holiday
• Medical/Dental/Vision/401(k) match
• Health Savings Account
• Commission incentives paid weekly
• Uniforms and laundering provided
• Tools and equipment provided
• Company service vehicle and gas card
• 401(k) retirement plan with company match
• Life insurance
• Employee Assistance Program

Ready to build your future with us? Apply now and let’s create something amazing together!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.