Electronic Banking Wire Specialist

SUMMARY

To perform and manage the necessary functions required to support all wire transfers in the most accurate and timely manner possible. This position also provides daily support to the branches on all issues relating to wire transfers.

• Develop deep knowledge of the wire transfer process along with the accompanying laws, rules, and regulations.
• Process all Incoming and Outgoing Wire Requests. This will be for both Domestic and International Wires and will included the following duties:
• Receive Outgoing Wire Transfer Requests made via phone, email, Treasury Management and/or internally.
• Review wires for fraud and notify BSA if needed.
• Verify wire transfer agreements are on file.
• Verify funds availability and authorizations.
• Perform call backs to the customers as needed for verification.
• Scan wires against OFAC.
• Key wires into FCM Workflow, eWire, and/or Converge systems.
• Post funds to/from the customer's account.
• Scan supporting documentation into Imaging system.
• Send customer wire transfer confirmations.
• Keep updated log of all wires.
• Keep training manuals updated.
• Participate in any training as requested.
• Provide exceptional customer support for wire transfer activities promptly.
• Assist with regulatory audits.
• Perform duties as defined in the Bank Secrecy Act/Anti-Money Laundering Program.
• Perform other duties as assigned by management.

• Bachelor's degree; 5 years banking experience; or 2 years banking experience with a two-year degree or completion of a specialized course of study at a business or trade school
• Knowledge of all deposit applications on the OSI system preferred
• Knowledge of software applications:
  Windows, Microsoft Word and Excel
• Knowledge of Internet use
• Presents a professional image in dealing with customers, interdepartmental and external representatives
• Strong attention to detail, good judgement and decision-making skills
• Excellent oral and written communication skills
• Ability to exercise personal and professional responsibility and work under minimum supervision
• General knowledge of Bank operations preferred
• General knowledge of Bank Secrecy Act/Anti-Money Laundering Program preferred

Must be capable of operating all types of office equipment

Computer, telephone, fax machine, copier, printer, scanner

None

• Requires incumbent to remain sedentary within office