Accounts Payable Specialist

Schedule: Monday–Friday; additional hours as business needs require

Travel: Minimal to none

We seek an experienced Accounts Payable Specialist II to support accurate, timely carrier payments in a fast-paced transportation and logistics environment. This role manages complex invoice and payment issues, maintains accurate financial records, and builds positive relationships with carriers and internal teams.

Working closely with the Accounts Payable Manager and Senior AP Specialist, you will own assigned processes, resolve escalated inquiries, and identify opportunities to improve efficiency and accuracy. The ideal candidate is detail-oriented, resourceful, and comfortable working independently while contributing to a collaborative accounting team.

• Review and approve carrier invoices and supporting documentation through Navix, ensuring accuracy and completeness.
• Research and resolve complex invoice discrepancies, including rate, purchase order, billing, and payment issues.
• Reconcile vendor statements and investigate outstanding balances.
• Review and digitally capture carrier quick-pay invoices and required documentation.
• Monitor invoice queues, aging reports, and payment statuses to proactively identify and address issues.
• Respond to carrier and factoring company inquiries regarding payment status, remittance details, rate verification, and outstanding documentation.
• Obtain missing paperwork and provide rate confirmations to carriers as requested.
• Track refund requests through resolution and follow up with the appropriate parties.
• Prepare and return aging reports requested by carriers and factoring companies.
• Partner with Accounting and Operations teams to resolve outstanding issues and support timely payments.
• Handle incoming Accounting Department calls and emails professionally and accurately.
• Maintain working knowledge of McLeod, Navix, and related accounting systems.
• Support training, cross-training, process changes, and other departmental initiatives.
• Recommend improvements that strengthen payment accuracy, workflow efficiency, and carrier service.
• Maintain confidentiality, accurate records, and high professional and ethical standards.
• Perform additional accounting and administrative duties as assigned.

• High school diploma or GED.
• Strong understanding of accounts payable processes and accounting principles.
• Ability to investigate discrepancies, exercise sound judgment, and follow issues through to resolution.
• Proficiency in Microsoft Outlook and Teams, with intermediate Excel and Word skills.
• Strong written and verbal communication skills, including a professional phone presence.
• Excellent attention to detail, organization, and time management.
• Ability to manage multiple priorities, meet deadlines, and adapt to changing business needs.
• Ability to work independently and collaborate effectively across departments.

• Bachelor’s degree with 2–4 years of related experience;
  or
• Associate degree with 4–6 years of related experience;
  or
• 6–8 years of related experience in place of a degree.
• Transportation or logistics industry experience.
• Experience using McLeod, Navix, or similar transportation and invoice-processing systems.
• Relevant accounting training or certifications will also be considered.

This position works in an open office environment with frequent phone and electronic communication. Daily responsibilities involve sitting or standing at a desk, typing, and using multiple computer screens. Occasional bending and lifting of up to 10 pounds may be required.

The typical schedule is Monday through Friday, with additional hours or work outside standard business hours as needed. Occasional travel for training, conferences, or company events may be required.