Support Services Coordinator

Support Services Coordinator at City Barbeque

Base pay range: $20.00/hr - $24.00/hr.

The Support Center Coordinator sets the first impression for all guests—in person, by phone, and via email. The role includes front‑office activities such as receptionist duties, meeting room coordination, administrative support, and general facility upkeep.

• Manage the support center reception area by answering the main office phone line, greeting visitors, welcoming guests, and facilitating their meetings with the appropriate teammate.
• Manage conference room schedules and room readiness prior to and during the meeting event, including table set‑up, audio/visual needs, snack/beverage/lunch needs, and post‑meeting room reset.
• Ensure cleanliness of staff kitchen and conference rooms, including maintaining the Keurig coffee machine in the break room.
• Assist with administrative functions at the support center and as needed by executives.
• Fulfill donation gift basket requests.
• Monitor copier/printer/fax machine, mail machine, and Fed Ex mailing station for usage and schedule maintenance when needed.
• Ensure office supplies are available, stocked, and organized.
• Mail packages and handle shipping needs for the support center.
• Distribute incoming mail and arrange safe disposal of junk mail.
• Assist the Guest Recovery Department with responding to social media comments and guest emails, ensuring concerns are logged appropriately and that guests are compensated when needed.
• Other duties as assigned.
• Assist other departments as needed.

Entry level

Full‑time

Administrative, Restaurants.

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