Administrative Support

Are you passionate about helping others and want to make an impact in a beautiful and thriving community in central Ohio? Then we want to hear from you!

The City of Dublin is currently accepting applications for an Administrative Support I role. This position serves as the first point of contact for residents at our City Hall location, providing exceptional customer service and administrative support that contributes to the efficient delivery of municipal services.

Performs routine, detail-oriented clerical and administrative duties at the City of Dublin Service Center which include serving as the front desk receptionist, answering phones, sending and distributing mail, filing, copying or scanning documents, data entry, maintaining inventory of office supplies, and other similar clerical tasks.

Monday - Friday; 8:00 a.m. to 5:00 p.m. with a designated one-hour lunch break.

None

Incumbent must model the City’s established core values:
Integrity, Respect, Communication, Teamwork, Accountability, and Positive Attitude. These values support the three beliefs that guide the City of Dublin: we are driven by excellence, we are better together, and we are dedicated to service. Employees are expected to bring these beliefs to their work every day by striving for excellence in all they do, collaborating with colleagues and the community, and serving residents with dedication.

Given the nature of this classification's duties/responsibilities, it has been designated as Non-Exempt under the governing Fair Labor Standards Act regulations and, therefore, is entitled to formal overtime compensation and/or formal compensatory time.

The targeted pay range for this role is $20.38 - $24.47 per hour.

• Serves as the City of Dublin's City Hall front desk receptionist, providing professional and courteous front-line customer service.
• Provides essential administrative support requiring excellent written and verbal communication skills.
• Maintains exceptional public relations by providing routine information, handles minor problems, and references contacts to the most appropriate source when needed.
• Performs basic accounting duties including cash handling, preparing deposits, reconciling cash accounts, fee collections, receipt generation, and other basic accounting and data entry tasks.
• Generates various permits.
• Sends and distributes mail.
• Document management which includes filing, copying or scanning documents.
• May handle confidential and sensitive information.
• Performs other related duties as assigned.
• Effectively leverages various technologies to communicate with residents who speak other languages.

• High School Diploma or GED, entry-level coursework in Microsoft Office Suite (specifically Word, Excel, Outlook) and computer operations, and basic clerical and administrative support experience, or any equivalent combination of education and experience.
• Department/Division or administrative function may require licenses or certifications relevant to specific job responsibilities.
• Good organizational skills.
• Excellent written and verbal communication skills.
• Ability to proficiently learn intermediate Microsoft office applications and the Department's/Division’s or administrative function’s proprietary software following appointment.
• Ability and willingness to adapt, embrace, and support change, and to learn new methods and processes.
• Ability to seek out and participate in professional growth opportunities offered by the City to keep current and grow professionally.

• Ability to occasionally lift and move objects weighing 10 - 15 lbs.
• Ability to operate standard office equipment in performing…