Automotive Service Advisor

Mercedes-Benz of Dublin is hiring an Automotive Service Advisor!

Join us and become part of a company culture where your voice is heard, your ideas are valued, and your potential is limitless.

Top advisors earn $150,000+ | Sundays & Mondays off | No 7-to-7 days

Tired of 12-hour days on the drive? At Mercedes-Benz of Dublin, our advisors work a schedule built for a life outside the dealership, and our best earners still clear $150,000 a year.

Your schedule

• Tuesday – Friday: 9:00 AM – 6:00 PM
• Saturday: 8:00 AM – 3:00 PM
• Sunday & Monday: OFF. That’s a real two-day weekend, every week.

These are fewer hours than most advisor positions, with no early opens and no late closes.

Your earning potential

• Top earners make $150,000+ based upon individual performance
• Bonuses on top of pay for:
  • CSI performance
  • Google reviews
  • Tire sales
  • …and more

Paid time off that starts early! Your first week of PTO is available within your first year.

• 2nd week of PTO available after first 12 months
• 3rd week of PTO as per tenure
• 7 paid holidays + 3 personal days every year

At Crown Automotive, our culture is defined by our unwavering commitment to being 'Employee Centric'. We prioritize the well‑being, growth, and happiness of every member of our team, because we understand that our employees are the driving force behind our success. With a focus on transparency, collaboration, and respect, we foster an environment where every individual feels valued, supported, and empowered to thrive.

Benefits

• Medical, dental and vision insurance
• 401(k) with company match
• Short- and long-term disability
• Life insurance
• Flexible spending accounts
• The stability of an established, family‑owned company
• A real path to advancement. We promote from within, and many of our managers started out on the drive.

What you’ll do

• Greet customers promptly and make them feel welcome
• Schedule appointments and gather customer and vehicle information ahead of arrival
• Write accurate, clear repair orders and identify the customer’s primary concern
• Recommend needed maintenance and repairs, with complete and accurate estimates
• Explain completed work in plain, non‑technical language
• Work daily with technicians, parts, sales and management to get cars out right and on time
• Meet service sales and CSI objectives
• Test drive vehicles as needed and support our quality control process

What we’re looking for

• 1+ years of experience as an automotive service advisor
• Basic knowledge of automotive repair
• Comfortable on a computer and able to learn our DMS quickly
• Friendly, outgoing, and focused on the customer
• Strong attention to detail and a strong work ethic
• Able to stand, walk, and get in and out of vehicles throughout the day, including outdoors
• Valid driver’s license and a clean driving record
• Able to pass pre‑employment screening (background, references, MVR and drug test) and verify eligibility to work in the U.S.

About Crown Automotive Group

Crown is a family‑owned dealership group headquartered in St. Petersburg, Florida, with stores in Tallahassee, FL;
Chattanooga and Cleveland, TN; and Dublin, OH
. Our culture is built on being Employee Centric
. We value transparency, collaboration and respect, and we invest in our people’s growth.

Crown Automotive Group is an Equal Opportunity Employer and a Drug‑Free Workplace.

EOE/DFWP