Order Fulfillment Administrator

OH - Columbus Office
Dublin, OH 43016, USA

We are looking for a detail-oriented, business systems proficient, and highly organized Order Fulfillment Administrator to join our dynamic fulfillment team. The successful candidate will play a crucial role in managing incoming orders, ensuring timely order release to the fulfillment floor, and supporting the overall logistics process. As an Order Fulfillment Administrator, you will be pivotal in ensuring that all orders are processed efficiently, inventory is managed accurately, and that delivery schedules are met to support our commitment to customer satisfaction.

• Understand the various unique order fulfillment processes for all Command Alkon products.
• Develop and implement comprehensive order fulfillment processes to meet customer demands while maximizing efficiency.
• Utilize business systems to process orders, update statuses, and track inventory levels in real-time.
• Ensure that all system entries are accurate and up-to-date, reflecting the correct order status, shipment details, and inventory updates.
• Provide regular reports and presentations on order volume and velocity.
• Collaborate with cross-functional teams, including production planning, procurement, operations, and sales.
• Successfully multitask on a consistent basis.

• Proficient in using Net Suite and Salesforce systems for order management is a plus
• Strong interpersonal and collaborative skills
• Excellent time management and organizational skills
• A calm demeanor during crisis situations that instills confidence and helps others
• Ability to work in a fast-paced workplace and multi-task effectively
  
  Effective communication in person, on the phone, and by email
• Must be a self-starter
• Knowledge of Lean or Six Sigma methodologies is a plus

• Plans and Aligns – Planning and prioritizing work to meet commitments aligned with organizational goals.
• Decision Quality – Making good and timely decisions that keep the organization moving forward.
• Communicates Effectively – You develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Drives Results – Consistently achieving results, even under tough circumstances.
• Situational Adaptability – Adapting approach and demeanor in real time to match the shifting demands of different situations.

• Customer Focus:
  You build strong customer relationships and deliver customer-centric solutions.
• Cultivates Innovation:
  You create new and better ways for the organization to be successful.
• Collaborates:
  You build partnerships and work collaboratively with others to meet shared objectives.
• Instills Trust:
  You gain the confidence and trust of others through honesty, integrity, and authenticity.
• Self-Development:
  You actively seek new ways to grow and be challenged using both formal and informal development channels.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.