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Technical Support HelpDesk/Support

AI-Driven Customer Success Specialist — SaaS & Analytics

Job in Dublin, Franklin County, Ohio, 43016, USA
Listing for: Victrays
Full Time position
Listed on 2025-12-22
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
  • IT/Tech
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A fast-growing startup is seeking a Customer Success Specialist based in Dublin, OH. This role involves supporting the onboarding and customization of a conversational analytics platform. The ideal candidate will have a background in account management or customer success and be eager to grow within the tech field. Responsibilities include assisting clients, refining AI prompts, and ensuring a smooth support experience.

Excellent communication and analytical skills are key to success in this role.
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