Leasing Consultant Dublin, Ohio

Leasing Consultant (1172 - Dublin, Ohio)

Responsible for the leasing of all apartments, including prospective resident phone calls, miscellaneous clerical duties, and support for office personnel.

• Lease apartments at the highest effective rent level possible while maintaining strong customer service/satisfaction philosophy.
• Maintain a courteous and helpful attitude at all times.
• Respond to resident requests promptly and courteously, helping to resolve resident issues.
• Be aware of company and community policies and be able to explain them to residents and potential residents.
• Have comprehensive knowledge of all lease‑related documents and complete them accurately and timely.
• Maintain accurate resident files per company policy.
• Enter resident and potential resident data into the computer system per policy.
• Assist in developing and maintaining a resident retention/renewal program to achieve optimal increases and conversion ratios.
• Inspect apartments prior to move‑in to ensure market‑ready status.
• Assist in leasing activities and resident relations.
• Be aware of rent levels and amenities of competitive communities.
• Be aware of community and area facts and statistics.
• Assist in preparing competitive market survey reports as needed.
• Greet new residents and assist with the move‑in process.
• Show available model units and vacancies.
• Participate in coordination of community‑sponsored events.
• Become certified as a Leasing Specialist through the company in‑house training program.
• Travel may be required; reasonable or limited use of your vehicle may be required.
• Perform other duties as assigned.
• Occasional weekend hours may be required.

• Ability to successfully interact with people
• Good organizational skills
• Strong customer service/satisfaction philosophy

While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee may also be required to sit, climb, balance or stoop, or kneel, and may lift and/or move up to 25 pounds.

Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401(K) participation.

• Entry level

• Full-time

• Sales and Management

Equal Opportunity Employer. Drug-Free Workplace.