Body Shop Receptionist

Body Shop Receptionist

Dublin, OH

Full-time Monday through Friday 8:30am to 5:30pm with Saturday availability 9am to 12pm

Pay based on experience

At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.

As a Body Shop Receptionist, you will serve as the first point of contact for customers visiting our body shop, providing exceptional customer service and ensuring smooth communication between customers and the service team. Your friendly demeanor and attention to detail will help maintain a positive experience for all clients.

• Greet customers warmly upon arrival and assist with check-in for body shop services
• Answer incoming phone calls and schedule appointments efficiently
• Maintain accurate records of customer information and repair orders
• Communicate status updates between customers and the body shop technicians
• Coordinate with insurance companies as needed
• Handle billing and payments related to body shop services
• Keep the reception area clean and organized

• Excellent listening/communication skills, outgoing and positive personality
• Punctual nature and ability to handle schedule flexibility and dynamic work environment
• Ability to multitask and manage time effectively
• Proficient with Microsoft Office and basic computer applications
• Professional appearance and attitude
• Valid driver’s license and clean driving record

• Comprehensive Coverage & Health, Dental and Vision Insurance
• 401(k) Savings Plan with Employer Match
• Paid Vacation/Company Holidays
• Competitive Wage Plans
• Ongoing Professional Development and Internal Promotions
• Company Outings and Activities
• Employee Discounts

Whether you’re an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we’ll provide you with the tools, training, and opportunities to help you succeed.

For immediate consideration, visit us at

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.