911 Dispatcher​/Communications Technician - Lateral

Are you looking to make a difference every day, with each call that you answer? The City of Dublin is accepting applications for lateral 911 Dispatchers/Communications Technicians. To learn more about our center, click on this Recruitment Video.

This posting is only for LATERAL candidates who have related experience in the field. For a candidate to be considered for lateral entry, they must be a 911 Dispatcher, Communications Technician, or other directly related position with at least 1 year of work experience outside of their training period, and not currently in a probationary period. Out of state related experience is accepted.

Candidates that do not meet the requirement for the lateral process, should apply to the entry based posting.

This posting does require the completion of a written exam. The posting can be accessed here bit.ly/NRECCApp.

The Northwest Regional Emergency Communications Center (NRECC) is the primary public safety dispatch center for the City of Dublin, City of Hilliard, City of Upper Arlington (police and fire), City of Worthington (police and fire), Washington Township, and Norwich Township. Located inside the Dublin Justice Center, NRECC was formed in October 2013 when Dublin began providing dispatching services for Norwich Township Fire and became the primary 9‑1‑1 answering point for all of Hilliard.

Dispatching for Hilliard Police started in January of 2014. Upper Arlington fire joined in October 2017 and Upper Arlington Police in January 2018. Worthington police and fire joined in 2020.

• First Shift: 6:45 a.m. to 2:45 p.m.
• Second Shift: 2:45 p.m. to 10:45 p.m.
• Third Shift: 10:45 p.m. to 6:45 a.m.

This position communicates with safety, other City personnel, and partnering agencies that fall under the Northwest Regional Emergency Communications Center (NRECC). Work involves receiving, prioritizing, transmitting, and recording data, communications, resources, and requests for assistance.

This incumbent must model the following established core values:
Integrity, Respect, Communication, Teamwork, Accountability, Positive Attitude, Dedication to Service, Professionalism, and Commitment.

Given the nature of this classification’s duties/responsibilities, it has been designated as Non‑Exempt under the governing Fair Labor Standards Act regulations and, therefore, is entitled to formal overtime compensation and/or formal compensatory time.

Supervisory Responsibilities:None

• Application process:
  
  October 14 - November 5
• Panel Interviews:
  November 12 - 13
• Background checks:
  November 16 - December 11
• Final Chief Interviews:
  December 15 and December 18
• Conditional Offers:
  December 18
• Projected start date:
  February 1, 2027

All correspondence regarding the hire process, including the log‑in information for the information session, will be sent to the email address submitted with the application. Therefore, it is imperative that your email address is correct with no errors.

​The City of Dublin offers advanced step placement for those with prior dispatching experience.

• Step 1 - $63,267.06
• Step 2 - $66,825.83
• Step 3 - $70,384.62
• Step 4 - $73,943.37
• Step 5 - $77,897.55
• Step 6 - $81,851.75

Working at the City of Dublin is more than just a job – Join the City of Dublin today! In addition to a competitive pay plan, the City offers a comprehensive benefits program for our permanent full-time employees that includes, but is not limited to, the following:

• Opportunity to earn premium‑free medical, dental, and vision benefits
• Employer‑provided contributions to Health Savings or Health Reimbursement Account ($1875/year for single coverage, $3750/year for family coverage)
• Healthy By Choice Wellness Program
• Employer‑provided Life Insurance
• Vacation,…