911 Dispatcher​/Communications Technician - Exam

Completion of a written examination is required.

You can schedule to take the exam in person at one of NTN's testing locations or you can schedule to take the exam online at your convenience. Your NTN exam score will be valid for one year.

This posting is intended for candidates who are not currently employed as 911 dispatchers and who do not have prior experience in the field. Lateral candidates who are currently working as a 911 Dispatcher should apply to the separate LATERAL posting that does not require the written exam. This posting is available at (Use the "Apply for this Job" box below)./NRECCLateral

App Emergency Communications/dispatching experience outside of the state of Ohio is accepted for the lateral posting.

• Application and NTN testing window:
  October 14 - November 15
• Panel Interviews:
  December 7 - 11
• Backgrounds checks:
  December 14 - February 12
• Final Chief Interviews:
  February 23 - 24
• Conditional Offers:
  February 25
• Projected start date:
  April 5, 2027

The Northwest Regional Emergency Communications Center (NRECC) is the primary public safety dispatch center for the City of Dublin, City of Hilliard, City of Upper Arlington (police and fire), City of Worthington (police and fire), Washington Township, and Norwich Township. Located inside the Dublin Justice Center, NRECC was formed in October 2013 when Dublin began providing dispatching services for Norwich Township Fire and became the primary 9-1-1 answering point for all of Hilliard.

Dispatching for Hilliard Police started in January of 2014. Upper Arlington fire joined in October 2017 and Upper Arlington Police in January 2018. City of Worthington Police and Fire joined in 2020.

The nature of this work requires that candidates work irregular hours which include nights, weekends, and holidays. Assignment of shifts is based upon seniority.

• First Shift: 6:45 a.m. to 2:45 p.m.
• Second Shift: 2:45 p.m. to 10:45 p.m.
• Third Shift: 10:45 p.m. to 6:45 a.m.

This position communicates with safety, other City personnel, and partnering agencies that fall under the Northwest Regional Emergency Communications Center (NRECC). Work involves receiving, prioritizing, transmitting, and recording data, communications, resources, and requests for assistance.

The incumbent must model the following established core values:
Integrity, Respect, Communication, Teamwork, Accountability, Positive Attitude, Dedication to Service, Professionalism, and Commitment.

Given the nature of this classification’s duties/responsibilities, it has been designated as Non-Exempt under the governing Fair Labor Standards Act regulations and, therefore, is entitled to formal overtime compensation and/or formal compensatory time.

None

The City of Dublin offers advanced step placement for those with prior dispatching experience:

• Step 1 - $63,267.06
• Step 2 - $66,825.83
• Step 3 - $70,384.62
• Step 4 - $73,943.37
• Step 5 - $77,897.55
• Step 6 - $81,851.75

• Opportunity to earn premium-free medical, dental, and vision benefits
• Employer-provided contributions to Health Savings or Health Reimbursement Account ($1875/year for single coverage, $3750/year for family coverage)
• Healthy By Choice Wellness Program
• Employe…