Embassy Suites Columbus Dublin - Housekeeper Lead

Embassy Suites Columbus Dublin - Housekeeper Lead Address 5100 Upper Metro Place, Dublin, OH, 43017

A Housekeeper Lead will perform the same duties as a Housekeeper, but also serve as the primary point of contact for questions and/or be assigned special projects. In addition to serving as a lead, this role is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel, servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies, and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures.

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Supervisory and/or leadership experience is desirable.
• This position requires strong attention to detail, ability to communicate effectively with guests and team members verbally or in written form.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Thoroughly clean and restock the required number of guest rooms per shift.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guest rooms.
• May assist with inspecting rooms and/or providing oversight of room attendant duties, as requested.
• Perform other tasks/jobs as assigned by the supervisor or manager.

Access to back of house areas of the hotel and sensitive information

Interact and occasionally have unsupervised contact with guests and/or colleagues

Access and control to sensitive areas in the hotel premises, including Master Keys and/or guestrooms, Storage/Liquor Room, and secured file cabinets

Maintain a high level of trust and responsibility

Represent the company with certain level of reputation and good character as well as exercise sound judgement

• Now offering Daily Pay
  ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Welcome to Embassy Suites by Hilton Columbus Dublin a Trip Advisor Certificate of Excellence Award Winner. Our newly renovated, all-suite hotel in Dublin, Ohio is located via Interstate 270 north of Columbus, OH. All suites feature microwaves and refrigerators for your convenience plus 55‑inch HDTVs with over 45 channels. Guests can wake up each morning to a free made‑to‑order breakfast and unwind at our Evening Reception with drinks and snacks.

Our Dublin hotel also features a newly renovated, modern fitness center and indoor swimming pool, as well as complimentary WiFi access to keep guests connected. Guest can plan a meeting or event in our 13,000 sq. ft. of meeting space for up to 1,100 guests. We offer a wide selection of menus for meetings and special events. Our professional catering staff accommodates the needs of board meetings, receptions and banquets for breakfast, breaks, lunch and dinner.