Consultant, Business Analysis

The role also serves as a subject matter expert (SME) on core systems and processes, helping the broader team understand system capabilities, data flows, and business impacts. With a natural curiosity to learn, a self-starter mindset, and a focus on collaboration, the Consultant proactively seeks ways to improve processes, mentor colleagues, and enhance business efficiency through technology.

*** Responsibilities
* *** Applies best practices for business analysis, including requirements elicitation, documentation, and validation, while staying informed on emerging industry trends.
* Defines and manages requirements in alignment with Software Development Life Cycle (SDLC) and project scope, ensuring clarity in problem statements, objectives, and strategies.
* Leads elicitation sessions using a variety of methods such as interviews, workshops, surveys, documentation analysis, and business modeling with key stakeholders.
* Facilitates analysis of complex business problems and makes actionable recommendations for process or system improvements.
* Serves as a subject matter expert (SME) on core business systems and processes, maintaining a deep understanding of functionality, integrations, and dependencies.
* Helps team members understand system architecture and functionality, ensuring consistent knowledge and effective troubleshooting across the team.
* Trains and mentors new employees on systems, tools, and best practices to enable team success and consistent execution.
* Mediates across IT teams, leveraging knowledge of organizational roles, systems, and interdependencies to drive collaboration and alignment.
* Focuses on process analysis and re-engineering, with a strong understanding of technical challenges and their business implications.
* Demonstrates strong communication, facilitation, and listening skills to bridge the gap between business and technical stakeholders.
* Monitors and resolves Intermediate Document error (IDOC) and Advance Shipping Notification (ASN) errors within SAP systems.
* Performs testing and cutover activities during IT deployments.
* Works through issues and reporting needs across all inventory systems and teams.
* Creates, maintains, and enhances reports and metrics dashboards to support data-driven decision-making.
* Provides data support for project execution and performance tracking.
* Acts as a mentor to less experienced colleagues, fostering growth and collaboration.
* Investigates business operations to identify root causes and opportunities for improvement, articulating business impacts and recommended actions.
* Partners with functional experts to define project scope and ensure alignment with business objectives and ROI expectations.
* Leads stakeholder sessions to develop and document process flows, requirements, and business rules.
* Collaborates with subject matter experts to execute user acceptance testing (UAT) and manage change activities.
* Provides timely, clear communication to stakeholders and project partners, translating technical concepts into accessible insights.
* Manages relationships with vendors and external partners to ensure smooth system integration and project execution.
* Partners with project stakeholders and leadership to summarize project outcomes, insights, and impacts for presentation to senior management.
* Proactively seeks opportunities to improve processes and create innovative solutions that help teams achieve their goals.
* Exhibits self-motivation and ownership, working independently to identify issues, propose solutions, and drive results without waiting for direction.
* Continuously pursues learning opportunities to expand business and technical expertise, staying ahead of evolving systems and tools.
*** Qualifications
* *** 4+ years of experience, preferred
* Bachelor's degree in related field, or equivalent work experience, preferred
* Proficiency in Microsoft Office Suite
* Working knowledge of SCORE, SAP, and MDG platforms preferred
* Strong analytical, documentation, and communication skills
*** What is expected of you and others at this level
**** Applies comprehensive knowledge and a thorough understanding of concepts, principles, and…