Manager, Application Development and Maintenance, Specialty Solutions IT

What Application Development & Maintenance contributes to Cardinal Health

Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross‑functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally‑facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.

Join a dynamic team at the forefront of healthcare innovation! As the IT Solution Owner and Manager within the Pharmacy Solutions & Specialty IT group, you’ll lead the charge in supporting and evolving a critical suite of applications that power both internal operations and commercial healthcare products. This role blends strategic oversight with hands‑on leadership, driving system stability, continuous improvement, and transformative projects ranging from agile enhancements to large‑scale initiatives for our Innovative Delivery Services portfolio.

If you’re passionate about leveraging technology to improve patient care and streamline healthcare delivery, this is your opportunity to make a meaningful impact.

• Own the full lifecycle of application solutions, including technical configuration, design, administration, development, implementation, and ongoing support.
• Lead and influence cross‑functional teams, including direct reports, offshore resources, matrixed IT Shared Services, and external vendors to deliver high‑quality IT support and solutions.
• Leverage ITIL and ITSM frameworks to drive operational excellence, track performance metrics, and ensure service reliability.
• Communicate effectively across all levels-providing timely updates to stakeholders, collaborating with peers, and guiding team members.
• Drive continuous improvement by analyzing production systems using monitoring tools, capacity planning, and root cause analysis to enhance stability and performance.
• Resolve system issues swiftly, applying strong problem‑solving skills to minimize downtime and ensure business continuity.
• Proactively maintain applications, including creating and updating support documentation, cookbooks, and standard operating procedures (SOPs).
• Plan and execute system changes with precision, minimizing risk and ensuring smooth transitions during implementations and upgrades.
• Ensure compliance and security, with a deep understanding of system dependencies, end‑to‑end transactions, and HIPAA/PHI protocols.
• Apply software development best practices, including business process modeling, design patterns, and documentation of functional requirements.
• Estimate and analyze solutions, translating high‑level business needs into actionable technical options.
• Demonstrate fluency in development tools and languages, and integrate with APIs to build scalable, maintainable applications.
• Understand infrastructure interdependencies, including cloud platforms, networking, firewalls, servers, storage, telecom, Active Directory, SMTP, SFTP, SSIS, SQL, and more.

• Manages department operations and supervises professional employees, front‑line supervisors and/or business support staff
• Participates in the development of policies and procedures to achieve specific goals
• Ensures employees operate within guidelines
• Decisions have a short term impact on work processes, outcomes, and customers
• Interacts with subordinates, peer customers and suppliers at various management levels may interact with senior management
• Interactions normally involves resolution of issues related to operations and/or projects
• Gains consensus from various parties…