Business Intelligence Analyst

Business Intelligence Analyst

Join to apply for the Business Intelligence Analyst role at Central Insurance
.

Location: Van Wert, OH or Dublin, OH

Work Model: Hybrid

Position type: Full time - salary

We’re a team of employees passionate about delivering best‑in‑class customer service and driving innovation in claims management. Integrity, relationships, and excellence are at the heart of everything we do. Our employees fully utilize their talents and bring their best selves to work. We believe who you are is just as important as what you do!

Join our team at Central as a Business Intelligence Analyst and turn data into decisions that drive real change. In this role you’ll be at the heart of transforming raw information into actionable insights that shape strategy and accelerate growth.

• Demonstrate SME‑level data knowledge with proven expertise in at least one domain.
• Leverage data and data technology to research, design, analyze, develop and maintain exceptional business intelligence solutions.
• Interact with stakeholders to learn business needs in order to build, manage and iterate insightful dashboards and complete BI solutions.
• Support product management and underwriting by performing data analyses as required to inform decision making.
• Collaborate with enterprise data, data science, data governance, actuarial, finance, claims and other business units to ensure data is accurate and well‑documented.
• Participate in code review process and adhere to a standard of excellence related to the accuracy of data and reporting produced.
• Increase data literacy across the organization by providing training and support for the business intelligence tools developed.
• Assist the organization in making data‑driven decisions and identifying new solutions that support its short and long‑term goals.
• Collaborate with leadership — listen, respond and work to accomplish department goals consistent with Central’s mission and values.
• Collaborate with Product, Underwriting, Analytics, Actuarial, Finance, IT and other business units to share knowledge and avoid duplicative work.

• Master’s degree in a related field.
• Or Bachelor’s degree in a related field and 2 years of insurance or IT experience.
• Or 4 years insurance or IT experience.
• Proficient in SQL and/or querying data from complex relational databases.
• Advanced use of Microsoft Excel.

• Experience communicating data insights between technical and business personnel.
• Experience with Property & Casualty Insurance products and/or associated data.
• Experience with external data sources.

• Ability to understand, design & implement end‑to‑end BI workflows (Power BI visualization expertise preferred).
• Ability to manage detailed datasets and build reports with a focus on actionable insight.
• Ability to effectively communicate complex data elements to both technical and business users.
• Exceptional critical thinking, problem solving, communication and research skills.
• Ability to work with dynamic cross‑functional teams and other stakeholders.
• Attitude of a constant learner — keeping pace with industry trends, changes and current events in order to better understand impact to the organization.
• Forward thinker who proactively seeks opportunities and proposes solutions.
• Open to utilizing and learning a wide variety of technical tools.
• Project management skills including time management, resource prioritization, and project structuring.
• Good understanding of Central Insurance’s policies and processes.

Central establishes base pay based on several factors including labor market data and an evaluation of candidate qualifications relative to role requirements. Base pay is one component of a comprehensive total rewards package designed to support employees’ financial, health, career, and retirement objectives. Central provides extensive health and wellness benefits to promote flexibility, work‑life balance, and long‑term financial security. For more information, see Central Insurance Benefits.

Central will only employ those who are legally authorized to work in the United States. This is…